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Lisa is missing!



  • HappyTrailsToo
    26 posts
    edited October 2013
    My Lisa is still MIA. Tried finding her using other tasks (ie, stage, etc.). Put a ticket into EA, still waiting. Was there an update or did she just reappear? I'm at a standstill - no ray gun, no freaks how tent. Only task I have is tomacco - which appeared right after I started growing corn <sigh>. It's so frustrating ~

  • justabar69
    75 posts Member
    edited October 2013
    My Lisa is also missing. How do I "put in a ticket" to voice my complaints to EA?
  • karenhuffman
    8 posts
    edited October 2013
    My Lisa has been missing for over a week. How can you put in a ticket. I've tried the "Help" section but that doesn't do any good.

  • Zozobras
    608 posts Member
    edited October 2013
    mwdalton wrote:
    Guys, go here: https://help.ea.com/ and lodge a ticket with EA, the more people report it, the more likely it'll be fixed.

    Thanks for the info, I think I got through, but it was mighty difficult!!
  • amuck10
    506 posts
    edited October 2013
    I wan my Lisa back lol.
    Got this response to my trouble call...

    Thank you for contacting Electronic Arts.

    I have been through your issue and want to tell you that this case is recently being reported by many of the players. We have informed our concerned department regarding this issue and it is likely to be resolved on a urgent basis.

    One thing that you can do from your end is to post this issue on the forums. That would also be helpful in resolving the case. Please refer to the link below to reach the forums:


    In case you face any other issue feel free to contact us we will be really happy to assist you.

    As always, we strive to provide you with the world's best customer experience for the world's best games. By taking a short survey about your experience with EA, you can help us improve our service to you:

    We have closed this case for now . You can reach us at help.ea.com for further assistance

    Aditya a.
    EA Customer Experience
  • justabar69
    75 posts Member
    edited October 2013
    the response I received from eagames via email included a link that took me to my own complaint in the forums. no joke, although I feel they are treating it as one. seriously, are they too humiliated to admit they screwed up royally, or are they really this incompetent? what the hell, just give me back my Lisa, I don't even care if she's still a vegetarian. just let the *itch exist for crying out loud!
  • THRILLHO_2013
    30 posts
    edited October 2013
    I've seen sporadic returns of Lisa on some of these threads, but it really seems like they are going to string people along with these missing character glitches until the Halloween event is over. Sadly, if the fix was "easy" it would of been administered by now. I'm finding other things to do with my time than play TSTO because that is the unspoken message I'm getting from EA support about fixing my towns..
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