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Lisa is missing!

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  • edited October 2013
    I don't know that they're stuck under land or water, but I am missing one of the monsters (Legs) as of the first of second of the month and now I am missing Nelson as of this morning.

    It would be nice if after this bug is fixxed, they reimbursed us in some way for the money/goo and XP that we are missing out on.
  • heropup
    18 posts
    edited October 2013
    The bug seems more likely to occur if you send the character on tasks that involve walking around off streets. So for the time being, do not send any of the kids on a trick-or-treating task. You won't get the 8 goo per 16 hours per kid, but when you really add that up, it's not that significant an amount compared to the goo you get from visiting friends or tapping ghosts in your own town. It's too late for me (Lisa and Bart are stuck), but I think it's better to be safe and ensure you can finish the quest progression.
  • yakari983
    68 posts
    edited October 2013
    Having Lisa stuck sucks, she s still have got her first hlwn task to do, and that after 5 days ...
  • edited October 2013
    I have the same Prroblem, Lisa and Bart are stuck. Bart are in the sea, Lisa somewhere cant See here coz she had no quest. This issue ist terrible. I hope EA will fix that soon.
  • homersimpleton
    71 posts
    edited October 2013
    I had a weird thing this morning where everybody who was not doing a job was just standing still in front of their origin building. I think that it came with the update, but that doesn't help when you can't click on the character thumbs up.
  • edited October 2013
    I have the same Prroblem, Lisa and Bart are stuck. Bart are in the sea, Lisa somewhere cant See here coz she had no quest. This issue ist terrible. I hope EA will fix that soon.

    Store Bart's treehouse to get him back. You'll have to wait for a fix for Lisa though.
  • Maouniv
    3 posts
    edited October 2013
    The same happens here:
    Lisa is Missing. I sent her on Halloween 16 hours quest and never saw her again. it´s been full 3 days. I need her to complete the event. the same happened to martin but with a easy solution: I removed the Library and replaced it. Unfortunately cant do it with the Simpsons house.

    PLEASE HELP
  • skirata1138
    81 posts
    edited October 2013
    Lisa, Bart, and Nelson have gone missing. Not sure if it's just the trick-or-treaters . I got bart by putting his tree-house in the inventory and found Nelson in some un-bought land, but I bought the land he was in. I have a taks that Lisa has yet to do, and I pressed on her and the game crashes. I've bought land to see if I can reach her, but no luck.
  • julez741
    3 posts
    edited October 2013
    my lisa has been missing for over a month, and ea has known about for a month. My last response was that its being escalated...no response since 9/11...

    Hoping they fix soon, i have 4 quest lines with lisa open and unable to complete :(
  • cnations07
    74 posts Member
    edited October 2013
    I started this thread on the EA support forum a few days ago: http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Lisa-trapped-underwater-trick-or-treating/td-p/1613795

    On it someone lists some reddit threads where people are reporting this. So, we're not alone, but I don't know when/how they'll ever fix it. When I put in a support email, I got a case number and a message that support will get back to me in 14 days. 14. Sheesh.
  • I'm having that exact problem with Lou being underwater in trying to complete the Crackdown Pt. 5 quest. I hope they fix this soon!!!
  • Dookh8r
    4 posts
    edited October 2013
    Is there any word on when they will fix Lisa being stuck?
  • fuddcountry
    17 posts
    edited October 2013
    cnations07 wrote:
    I started this thread on the EA support forum a few days ago: http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Lisa-trapped-underwater-trick-or-treating/td-p/1613795

    On it someone lists some reddit threads where people are reporting this. So, we're not alone, but I don't know when/how they'll ever fix it. When I put in a support email, I got a case number and a message that support will get back to me in 14 days. 14. Sheesh.

    i hit them up earlier this week & they sent me here :thumbsdown:

    I'm having that exact problem with Lou being underwater in trying to complete the Crackdown Pt. 5 quest. I hope they fix this soon!!!

    store the swat van in inventory then place it back in your springifeld. that should fix the problem.

    Dookh8r wrote:
    Is there any word on when they will fix Lisa being stuck?

    it's still the weekend. i'm sure they're going to find a mountain of complaints come work time tomorrow ;)
  • Jungjinchul
    1 posts
    edited October 2013
    Same here, but with Homer. He is stuck under the map (in the water).
    Hope this gets resolved quick.

    Account: jungjinchul
  • Syrocko
    2 posts
    edited October 2013
    I have the same issue, but with Kang.

    He's lost over the mountains and I can't get him back.
  • Loibisch
    1 posts
    edited October 2013
    Same Problem here. Lisa and Bart went missing after trick-or-treating. I got Bart back by storing/redeploying the treehouse, but I have no clue where Lisa is. She is not in some unbought land or water as far as I can see. The mountains sound possible, but I don't have a thumbs up icon anywhere, and she's been gone for more than 24 hours.

    Also: My characters have stopped moving around for a day or two now, at least about half of them. I wonder if this is related. Fun thing is that when a friend visits my town, the characters move around just fine. Same when I visit other town. It's only my own town that's broken for me.

    And all that in the middle of the Halloween update....
  • rolybert7
    2776 posts Member
    edited October 2013
    I lost Kang and like Lisa and Homer there is nothing to store and replace to bring him back. i have a task for him in the task list "we come in pieces 5" but when I click on him it flashes over to Wolfcastle Mansion and I hear him talk (Kang) A flash a yellow checkmark and nothing. I cant even see him anywhere on the game I have looked in move mode with buildings and decorations off but no Kang in sight :cry:

    Playing on iPhone 4S and tried on Bluestacks and it is the same.
  • yakari983
    68 posts
    edited October 2013
    After Lisa and the Big Green snake, today marge is reported missing. Thx Ea for those kidnapping
  • tomrupp
    1 posts
    edited October 2013
    i did miss Kang since Kodos arriving, nothing to see, no Chance to get him back, tried his Ufo and the ancient Ufo in storage, but he didnt came back.
  • kellyck1979
    3 posts
    edited October 2013
    My Homer is glitched. I sent him on the 3rd quest of being possessed by ghosts and now he's stuck under a land part that I already own. When I tap on his face in the menu to find him on his task, he shows up for a second and then gone again.
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