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Lisa is missing!

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  • graylen
    7 posts
    edited October 2013
    You should all post your issues at http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Halloween-update-Lisa-missing/m-p/1614381/highlight/true#M44080 as well. That's the link I got from EA customer suppor when I opened the ticket on mum kissing Lisa.
  • jordomac24
    103 posts Member
    edited October 2013
    Add me to the list of those with Lisa MIA.
  • crazywheels_00
    22 posts
    edited October 2013
    Just posted on the EA forums from the link further up. Come on EA, pull your fingers out and fix it!
  • rolybert7
    2776 posts Member
    edited October 2013
    I wonder is these issues have to do with characters being able to walk anywhere. At first I thought it was cool that they were walking on pavement and across the water. But I would rather them go back to walking on the streets if it prevents this issue.
  • Chris_davi964
    3 posts
    edited October 2013
    My homer has been under the water for 4 days now. He has 4 tasks so my game play is at a stand still. £140 spent on this game over 6 months and ea opened and closed my case on Sunday. Ea suck eggs
    Ign chris_davi964
    8000+ goo
    add me to the list
    please please fix this
  • homersimpleton
    71 posts
    edited October 2013
    I think the new row of land screwed up the game's perceived borders, because I think the 12 x 12 plot of green land came with the original build.

    I'm still not sure what's taking them so long UNLESS they are kinda working on the must-requested feature where you can locate a particular character. They might be trying to get that out there instead of patching this bug.

    They should just make it so you can store your Simpson house, even if it's temporary.
  • graylen
    7 posts
    edited October 2013
    :!: Please - anyone that has this issue go to http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Halloween-update-Lisa-missing/m-p/1614381/highlight/true#M44080 and press the Me too button. The more people report the faster they will fix it.
  • edited October 2013
    Lisa and Bart are also stuck (still) for about 5 days now. Maybe this issue will be solved when the Halloween event ends...i just hope nothing will get lost in upcoming Quests i cant start coz EA programmers are "unable"...
  • zoombeani
    3 posts
    edited October 2013
    I am having the same problem with Homer after he was possessed by James Bont, a 12 hour quest with Homer drifting around aimlessly. Also Maude has disappeared but I have no way to find out where. Can she be stored via a building?

    Nelson did disappear on me at one point but storing his house fixed that issue.
  • jordomac24
    103 posts Member
    edited October 2013
    Lisa and Bart are also stuck (still) for about 5 days now. Maybe this issue will be solved when the Halloween event ends...i just hope nothing will get lost in upcoming Quests i cant start coz EA programmers are "unable"...

    You can get Bart back by storing and re-placing the Treehouse.
  • edited October 2013
    jordomac24 wrote:
    Lisa and Bart are also stuck (still) for about 5 days now. Maybe this issue will be solved when the Halloween event ends...i just hope nothing will get lost in upcoming Quests i cant start coz EA programmers are "unable"...

    You can get Bart back by storing and re-placing the Treehouse.

    Thanks for The clue. I forgot Bart came with the treehouse. Now i can go ahead with the quests. But Lisa is still Stuck somewhere.

    Thx again for this tip.
  • Dookh8r
    4 posts
    edited October 2013
    graylen wrote:
    :!: Please - anyone that has this issue go to http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Halloween-update-Lisa-missing/m-p/1614381/highlight/true#M44080 and press the Me too button. The more people report the faster they will fix it.

    I just went there as well. Maybe if we all do, they will pay attention.
  • chiobio
    4 posts
    edited October 2013
    I got this response from the support team.

    Thank you for contacting EA.

    Having gone through your issue and found that you are having Lisa missing issue. I am sorry to inform you that this is a known issue and our engineers are working on that.we are trying hard to get this issue resolved soon.
    Your understanding and cooperation will be appreciated till the issue is resolved.

    For further assistance please feel free to contact us.
  • crazywheels_00
    22 posts
    edited October 2013
    chiobio wrote:
    I got this response from the support team.

    Thank you for contacting EA.

    Having gone through your issue and found that you are having Lisa missing issue. I am sorry to inform you that this is a known issue and our engineers are working on that.we are trying hard to get this issue resolved soon.
    Your understanding and cooperation will be appreciated till the issue is resolved.

    For further assistance please feel free to contact us.

    Hurrah! Confirmation that they are working on it.
  • atheriault05
    16 posts
    edited October 2013
    my Lisa was stuck on under a mountain. my wife's Kent Brockmen was stuck there too. her guy become unstuck yesterday so i was hopeful that Lisa was working again. Nope she just moved from being stuck in the mountain to being stuck in the water.
  • omni8
    4 posts
    edited October 2013
    Lisa is missing in my town. My username is "omni8" please let me know if there is anything I can do
  • toborytsur
    1 posts
    edited October 2013
    Same problem but mine's Maude!! I got to use her 1 day. She's been stuck 4 days now under water, off screen by Squidport.
    I read that EA is looking into the issue but I just wanted to post some input of my experience here.

    This glitch is not exclusive to any particular character. I first noticed Milhouse missing for 3 days so I put his house in storage & back out again & got him back.. but it happened again, with Milhouse. Now he is fine but the waters have claimed my Maude. Maude did not come with any building so I cannot use the "storage trick" to get her out, super upsetting. Hopefully she is not involved with the main quest any more so I'm not left at a standstill as many people are.

    This glitch seems to want to "hide" one character from you at all times, so even if you use the "storage trick" it will just hide another or the same character right back again!

    I hope EA resolves this soon, this is such a fun & amazing Halloween update & I would hate for any & all of us to miss out on any of the "limited" items due to a game stopper glitch.
  • graylen
    7 posts
    edited October 2013
    We got a response from the community manager at AnswersHQ
    "I have news from the developers: They know what is causing the issue and have a fix in development. They hope to be able to deploy the fix within the next few days."
  • jordomac24
    103 posts Member
    edited October 2013
    graylen wrote:
    We got a response from the community manager at AnswersHQ
    "I have news from the developers: They know what is causing the issue and have a fix in development. They hope to be able to deploy the fix within the next few days."

    That's encouraging.
  • blinkyfrink
    5 posts
    edited October 2013
    I am having a similar issue with Bart. He was trick or treating and has other task waiting.. he's now stuck on a piece of land that I am unable to purchase. Please help! I need him to finish halloween tasks!
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