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Lisa is missing!

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  • jordomac24
    103 posts Member
    edited October 2013
    I am having a similar issue with Bart. He was trick or treating and has other task waiting.. he's now stuck on a piece of land that I am unable to purchase. Please help! I need him to finish halloween tasks!

    Store the treehouse and re-place it on the map.
  • blinkyfrink
    5 posts
    edited October 2013
    jordomac24 wrote:
    I am having a similar issue with Bart. He was trick or treating and has other task waiting.. he's now stuck on a piece of land that I am unable to purchase. Please help! I need him to finish halloween tasks!

    Store the treehouse and re-place it on the map.



    Thanks much! Totally worked, ill keep Lisa out of trick or treating, I've got my fingers crossed for everyone who's got Lisa stuck.
  • graylen
    7 posts
    edited October 2013
    Just got this from EA

    Thank you for contacting Electronic Arts.
    I have gone through your mail and realized that you are really upset with this issue. I understand how disappointing it is. Some of the customers have reported this issue. Our developers are aware of it and are working for a resolution. We appreciate your patience while the issue is being looked into.

    I understand the time that you have waited for and the time that we are asking you to wait for is inexcusable but trust me your case is being reviewed with utmost priority.

    Let's hope for the best and if the investigation yields positive results, it would be worth the wait.



    Well I feel "managed"
  • ojustaboo123
    5 posts
    edited October 2013
    My wifes Lisa has managed to get stuck in the helicopter arnie pye traffic report. When the reports over, she is underground, if another report starts, shes back in the helicopter.
  • CableSummers
    1 posts
    edited October 2013
    I sent Lisa out Trick or Treating alone and she didn't come home. I called the cops and they told me I was a bad player for sending an 8 year girl old out trick or treating by herself. They told me she has either been **** or kidnapped.
  • MisterGrumpy01
    3 posts Member
    edited October 2013
    Same thing here, Homer's been underwater for five days now.

    Even worse, played this morning and sent everybody on 24 hour tasks without a problem. I just tried playing again and the update screen came on. I thought this was great news until update 5/114, when the spinning donut changed into a spinning image of the login screen. Then I got kicked-out. Now when I go back to the game, everything moves in slow motion. Tap on a ghost and it takes two seconds for the GOO to appear, and I can't even tap on the GOO to collect. Way to annoying to even try playing right now. Thinking of taking the money I set aside for a boatload and just buying beer instead.
  • lingeoz
    1 posts
    edited October 2013
    Lisa Problem continues, one week and counting. Today's update has not fixed it. But the update has performed just as mrgrumpy said.
    It keeps getting worse. Bart's gone. Response time continues to get worse.
    Still getting worse to the point it is unplayable. 12 days now. The odds are the national insurance exchange will correct their problems first.
    Post edited by Unknown User on
  • famo29
    6 posts
    edited October 2013
    My Lisa is unstuck today anyone else. I tapped on her icon just as the alien went past the mountains and her thumbs up appeared and I could finally see her walking on the mountains. She is no longer stuck and I have moved on to indignant proposal. Possible workaround or did they just fix it?
  • HuppHupp
    2 posts
    edited October 2013
    My Lisa is stuck out of frame too after trick or treating. Really annoyed! Just want to get on with the missions and catch that goo.
    Please help if anyone knows how.

    ID: Hupphupp
  • famo29
    6 posts
    edited October 2013
    I just finished explaining how I got her unstuck the alien space ship went past her at that moment I tapped her icon on the side and her quest and her thumbs up stayed up instead of flashing and disappearing. She was walking in the mountains. The alien was directly over the spot in the mountains where she would have been. I am moving on with the quests anyone else can verify that this is working because it would be nice to help all those that are stuck. Else I was just a fluke but a happy one.
  • homersimpleton
    71 posts
    edited October 2013
    I'm not a developer, but I would think this would be a quick patch. However, it's been going on for awhile.

    I think they know what the problem is, but the solution is breaking other aspects of the game. So they are doing a trial and error until they can fix these missing chars
  • jordomac24
    103 posts Member
    edited October 2013
    I'm not a developer, but I would think this would be a quick patch. However, it's been going on for awhile.

    I think they know what the problem is, but the solution is breaking other aspects of the game. So they are doing a trial and error until they can fix these missing chars

    There was a message from EA on the Answer HQ that they have figured out the issue and are working on the fix, but it might take a few days. That was yesterday.
  • spidermooch
    1 posts
    edited October 2013
    bart is stuck off or under map trick or treating for me. cant click on him or see him.
  • connieeinnoc
    3 posts
    edited October 2013
    My Lisa just went missing after she completed her research in the Library and I placed the Freak Show Tent. I tried storing the Library, but no Lisa.

    I sent a help request to EA through this link provided (Thank You)
    Guys, go here: https://help.ea.com/ and lodge a ticket with EA, the more people report it, the more likely it'll be fixed.

    I know this is a different set of circumstances than the OP, but the logic is the same. The more people report it, the more likely a fix will be made.
  • evchenchen
    3 posts
    edited October 2013
    I've got exactly the same problem.
    Does anybody know by when the bug will be fixed?
  • GF0RC3_24
    1 posts
    edited October 2013
    I am having the same problem. Bart is stuck. Hoop this does not happen to Lisa.

    Account: GF0RC3_24
  • evchenchen
    3 posts
    edited October 2013
    Same problem here... :-(
  • ramonr67
    13 posts
    edited October 2013
    Problem persists.
    UFO solution doesnt work for me.

    For people having problem with Bart. Store his tree house
  • edited October 2013
    GF0RC3_24 wrote:
    I am having the same problem. Bart is stuck. Hoop this does not happen to Lisa.

    Account: GF0RC3_24

    Treehouse back in the inventory, replace it and Bart is back.
  • evchenchen
    3 posts
    edited October 2013
    UFOsolution doesn't work for me to get lisa back - she disappeared after I got Kodos...
    Any suggestions how to get her back??
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