updated my IPAD mini (via Itunes update) NEED HELP

Lisa-sgp

Hi neighbour-eeno,

You should try deleting and reinstalling the app. Your account is saved on EAs servers, so you will not lose anything.

Lisa-sgp

I did that and it keeps telling me that my other device didn't save your springfield. Please sign into that device before playing...Now what do I do, I have only ever played this on my ipad mini

DJDK-ec

That is a comon occurrence. Select continue and then what ever allows you to proceed (OK or Yes?). In most casses it means, that the last few taps weren't saved.

Lisa-sgp

thanks..all better now..one sometimes panics for no reason..
however the initial problem still stands...the game still freezes after about a minute of playing it.

DJDK-ec

Sorry, I can't help you there. You could try sending a support ticket to EA, but that can take a while .
Good luck.

Edit: You could try downgrading your iOS. Just google how to do it (I don't know how).

Lisa-sgp

Hi
thanks for all of your help. Last night I filled out a form and submitted a bug report to EA. Had a response this morning from them (not automated) but luckily I don't have the problem anymore.