Grrrrr how long does it take!!!

angeladevil

Ouch! I read that someone had a problem getting their problem resolved because each time they contacted EA it reset their issue as new, as in it was re-initiating the wait time. Seems counter-intuitive, but I've never had a problem and can only report what I've read here. Have you gotten any response from EA?

angeladevil

Two, one acknowledging it and second saying it had been escalated :shock: both 5 says ago

Aennilya

You might try posting in the bugs & issues section; I have no technical expertise.

http://forum.ea.com/eaforum/forums/show/4129.page

bren1960

angeladevil wrote:

I've not been able to load my game for a week now! I have emailed EA 5 times!

It doesn't get passed the fox and donut screen. I've deleted and reinstalled the game 4 times!

How the frick long does it take for them to fix it!

Have you tried a different devise? Maybe a friends

angeladevil

bren1960 wrote:

angeladevil wrote:

I've not been able to load my game for a week now! I have emailed EA 5 times!

It doesn't get passed the fox and donut screen. I've deleted and reinstalled the game 4 times!

How the frick long does it take for them to fix it!

Have you tried a different devise? Maybe a friends

No but it's worth a try!

HCoinslot

bren1960 wrote:

angeladevil wrote:

I've not been able to load my game for a week now! I have emailed EA 5 times!

It doesn't get passed the fox and donut screen. I've deleted and reinstalled the game 4 times!

How the frick long does it take for them to fix it!

Have you tried a different devise? Maybe a friends

If its not getting past the Fox screen, that sounds to me like something on your end, not on theirs (based on my technical expertise, which is completely nonexistent). do you run any sort of clean up software on your device? I do regularly and my TSTO almost never crashes. Maybe 2 or 3 times since I started @ * Patty's day.

angeladevil

HCoinslot wrote:

bren1960 wrote:

angeladevil wrote:

I've not been able to load my game for a week now! I have emailed EA 5 times!

It doesn't get passed the fox and donut screen. I've deleted and reinstalled the game 4 times!

How the frick long does it take for them to fix it!

Have you tried a different devise? Maybe a friends

If its not getting past the Fox screen, that sounds to me like something on your end, not on theirs (based on my technical expertise, which is completely nonexistent). do you run any sort of clean up software on your device? I do regularly and my TSTO almost never crashes. Maybe 2 or 3 times since I started @ * Patty's day.

I'm on iPad 2, I clear cookies and cache regularly... Any thing else I should do?

stevieort

angeladevil wrote:

Two, one acknowledging it and second saying it had been escalated :shock: both 5 says ago

I received that same message, that it's been "escalated". No response as yet.

angeladevil

stevieort wrote:

angeladevil wrote:

Two, one acknowledging it and second saying it had been escalated :shock: both 5 says ago

I received that same message, that it's been "escalated". No response as yet.

In a way it's nice to know I'm not alone with it!

tiger10036778

Aaaaaahhhhh.... hi neighbour.... I have a note on my spreadsheet saying "great neighbour but not visiting. It looks like she is not tapping her own town at moment" ...... I have updated my note

sorry you cant get in...... but I will be here when you can

angeladevil

tiger10036778 wrote:

Aaaaaahhhhh.... hi neighbour.... I have a note on my spreadsheet saying "great neighbour but not visiting. It looks like she is not tapping her own town at moment" ...... I have updated my note

sorry you cant get in...... but I will be here when you can

Howdy! Thanks! I'm soooo frustrated! Appreciate your patience! I'm missing loads!