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How to Contact Customer Support via Chat?

I'm going out on a limb here and say wait it out and keep trying or your screwed. When it comes to all these apps and devices there is never any resolution for the most part. If you even contact the app customer service they will blame it on your carrier or device....when you contact your carrier or retail store for where you purchased whatever device your using; they will say it's the apps. Then if you try contacting the customer support for where you downloaded the app/game at (google play/iTunes) ...same deal...and round and round we go. Only hope you have in recovering anything is money from your credit card connected to the account of your device. Most credit cards will credit you..of course, if your not responsible with your credit, that's different story.

Btw I registered just to reply to this, since this has happen to me with an undisclosed on going case.

All I can say is Good Luck
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