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EA's compensation for people locked out for long periods is pretty dismal. Glad you got back in. I know what's it's like. Was locked out and had to raise a ticket with EA to get it fixed. Which they did in less than 24 hours on a weekend.

:-)

Replies

  • rwvolture
    1259 posts Member
    edited December 2013
    mrjassmith wrote:
    EA's compensation for people locked out for long periods is pretty dismal. Glad you got back in. I know what's it's like. Was locked out and had to raise a ticket with EA to get it fixed. Which they did in less than 24 hours on a weekend.

    :-)

    well I had a ticket and it was filed October 13th and only just got resolved now. I did get King Homer I see
  • Ditsy6
    255 posts
    edited December 2013
    Yay!!! Finally you're back.... I just removed you last week (go figure) so I'll be sending a request again.
    Welcome back neighbor!!
  • lisaseviltwin
    207 posts
    edited December 2013
    WOO HOO! Congrats! So happy for you! :D



    How the heck did you survive for 2 months?! :shock:

    After 2 months, they shoulda given you a lot more than 20 donuts. :(
  • rwvolture
    1259 posts Member
    edited December 2013
    What's also messed up is I had the DMV and now it's back in my build menu but my game cash is gone that I used to buy it, Seriously not happy with this


    bright side kids are tick or treating til I collect them :P
  • Pinkspaceangel
    343 posts Member
    edited December 2013
    I am surprised to see that after two months you only got 20 donuts, pretty cheap ! Welcome back to the game :)
  • rwvolture
    1259 posts Member
    edited December 2013
    sad to see only ONE forum regular kept me, the rest are gone from my list :(
  • mwdalton
    11545 posts Member
    edited December 2013
    Glad you're back :)
  • subii42
    2737 posts
    edited December 2013
    Glad you got your town back, and welcome back to the tapping :)
  • benjaminsamms
    102 posts
    edited December 2013
    Awesome man, glad it finally got sorted.
  • moxxee
    7697 posts Member
    edited December 2013
    Sent you an invite. Welcome home.
  • bee88161
    2976 posts Member
    edited December 2013
    Glad to hear you are back in action, just in time for the Christmas update!
  • rwvolture
    1259 posts Member
    edited December 2013
    I'm overwhelmed with all the private messages I got from this post from people wanting to be added, people welcoming me back and even a few trying to convince me to hack the game which I will NOT do. Even though I feel I was owed more than I got I think cheating is wrong and I won't do it just cause a game was unfair to me. 2 wrongs don't make a right and 2 lefts make a u-turn 8)
  • MissGrafin
    806 posts Member
    edited December 2013
    Awesome news! Pretty lame compensation though.
  • chippers29775
    930 posts Member
    edited December 2013
    Glad to hear that you have your town back~! Whilst I don't know you directly, I've heard of your case and it's always good to know that things are being fixed. And just in time for Christmas too. :)
  • mbaer513
    19 posts
    edited December 2013
    That's got to be frustrating. After a few weeks of having my game freeze on me I finally found a work around on these forums and fixed it myself. "Level two" finally emailed me this morning and said since they saw my game had saved, I must have got it working again, and therefore they were closing out my ticket unless I said otherwise.

    I think They should have at least comped you any limited time items you missed, and then given you some donuts on top as compensation.
  • NeoSEC28
    39609 posts
    edited December 2013
    Congrats on getting your game back :thumbup:
    Volunteer EA Senior Moderator
  • tiger10036778
    842 posts
    edited December 2013
    Welcome back :D

    Re-invite sent!
  • sherryt07
    3273 posts Member
    edited December 2013
    rwvolture wrote:
    sad to see only ONE forum regular kept me, the rest are gone from my list :(

    It's me!!!

    I never deleted you. :D:D:D


    P.S. Were there lots of Squidport tiles to collect?
  • MaxxSpider
    5465 posts Member
    edited December 2013
    glad your got your game back.
    can you please tell me where you went to contact EA for this issue as i need to contact them for the lisa skin they took away from me
  • smith3198
    688 posts
    edited December 2013
    rwvolture wrote:
    sad to see only ONE forum regular kept me, the rest are gone from my list :(

    Hey I didn't delete you. Oh I get it I see what you're saying. I'm not special!

    Welcome back!
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