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Please fix my game

EA if you are actually reading this
Could you please fix my game and anyone else's game who has the same problem.
Because after the 48 hour fix my Springfield was awesome ( level 20) and I was really enjoying the game, but 5 days afterwards my game restarted, I don't know why but it just did, it is very unfair because I did spend money on donuts ( now they are gone), I had all the buildings ( not premium), it was all going well, and now I have to start over, so if you're reading this please fix it. Cheers :(:(:(:(
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