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Nonstop crashing

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  • indieauthorALH
    240 posts
    edited December 2013
    Everyone who's having trouble with crashes: try plugging your device into a wall outlet (even if it says it's at full charge) before launching T.O. Each new update on this game seems to up the animations factor. All that falling snow and all those blinking lights suck up the processor cycles like crazy, and while plugging in to an outlet won't improve your device's processor speed, I've found that extra bit of juice can help with a device that's struggling.

    But if your device is older than a year, it simply might not be able to handle the large amount of data processing this game requires when you're dealing with large towns and lots of animations *cough*Arnie Pye in the Sky*cough*.
  • thedoomrider
    28 posts
    edited December 2013
    Wow they are finally showing up on the Origin app! For some reason they didn't before. Maybe it was outdated. Thanks guys!
  • mbemom
    258 posts
    edited December 2013
    Hey guys, I was having this same problem today, very frustrating. I didn't realize it but I had over 200 friend requests AND over 300 requests I had made to others pending as well. I logged in on my mac and took a VERY long time getting rid of all that, it took about 10 second per name to delete. But when I was done, I had no more crashing issues. So, if you can log into Origin on your computer, try deleting those requests. Hopefully it will help.
  • indieauthorALH
    240 posts
    edited December 2013
    mbemom wrote:
    Hey guys, I was having this same problem today, very frustrating. I didn't realize it but I had over 200 friend requests AND over 300 requests I had made to others pending as well. I logged in on my mac and took a VERY long time getting rid of all that, it took about 10 second per name to delete. But when I was done, I had no more crashing issues. So, if you can log into Origin on your computer, try deleting those requests. Hopefully it will help.

    Interesting, that friend requests can cause your game to crash even if you're not in the 'neighbors' area. Curiouser and curiouser!
  • loner_chick
    32 posts Member
    edited December 2013
    I've been having crashing issues since Halloween. I've made room on my Ipad and made sure other apps were not running but it still crashes 30-60 seconds once in Springfield. Once I start back up it works fine. Same thing happens on my iphone.
    That is annoying but something I can deal with. I hope when this current issue is fixed, my mini crashes will get fixed also.
  • tmaguirre
    2 posts
    edited December 2013
    I haven't even gotten the update yet! I try to visit my neighors, but at least half I receive the message that they have newer content, & I need to update. I click the button, get a "synchronizing" message, then my same old town loads. No updates :( Is there a way to force an update?
  • maciesdad
    212 posts
    edited December 2013
    HEY EA YOU F.**** HACKS!! WHY GO THROUGH ALL THE TROUBLE OF THIS UPDATE IF IT KEEPS CRASHING????
    FIX THE **** NOW!! THIS IS BUSH LEAGUE ****!!!
    YOU BET YOUR SWEET A.SS IT DIDN'T CRASH WHEN YOU WERE TAKING MY MONEY FOR DONUTS!
    GET IT TOGETHER
  • stldsf1
    62 posts
    edited December 2013
    Any ideas on a fix? I tried reinstalling app. All devices have the same issue. Killing me. Wanna play but can't. Come on ea
  • ginaswanson
    13 posts
    edited December 2013
    I have nonstop crashing all day. I used the tip of deleting the friend requests on Origin on my PC. It worked. Yeah. I can't believe it. It took me over a half hour to delete 390 requests but well worth it. I should also say it took me 4 tries to even download the Origin app and even then I continued to get a message that I must be online which I was. Try it people. Good luck.
  • childeharr
    235 posts Member
    edited December 2013
    We've got to face it. The crashing didn't come with the update. It is happening (as several knowledgable posters have stated) because we allowed several friend requests to build up in our Origin accounts. It took me a little while to download Origin and complete the deletes, but after doing so, my town works better than it has for months. We have to be cognizant of the invite build ups from now on. I'm glad there are some honest people who are helping others log onto their accounts. I just hope noone takes advantage and rips them off and steals their town.
  • Naes556
    184 posts
    edited December 2013
    childeharr wrote:
    We've got to face it. The crashing didn't come with the update. It is happening (as several knowledgable posters have stated) because we allowed several friend requests to build up in our Origin accounts. It took me a little while to download Origin and complete the deletes, but after doing so, my town works better than it has for months. We have to be cognizant of the invite build ups from now on. I'm glad there are some honest people who are helping others log onto their accounts. I just hope noone takes advantage and rips them off and steals their town.

    Well said.
    I take back all the angry comments I made.
    My lack of paying attention to invites seems to have caused my own mess.

    On the bright side, I now have a town that is better than ever and a new update to boot.
    My Krustyland even loads now!

    Thanks again to pointing out this was my own fault.
  • shaygitz
    1009 posts Member
    edited December 2013
    Is ignoring the same as deleting? I have two choices: accept or ignore. Either way, it's going to take forever. I started out with over 900 and ignored 200; still crashes after 10-15 seconds. I've spent hundreds of dollars on this game, but I have bought my last donut.
  • childeharr
    235 posts Member
    edited December 2013
    Ignoring is deleting. My town was crashing with 200+ invites, so I'm not sure if having 700 invites pending will allow your town to stop crashing. You've got to get it down to zero.
  • felicity2092
    162 posts
    edited December 2013
    Ok I play on my iPad & my game works perfect. On the VERY rare occasion it might crash when visiting friends...or going into my KL thinking about it... But that's all.
  • kandycanada
    395 posts Member
    edited December 2013
    Mine is crashing as well. On the ipad 2. It wasn't until after I sent out friend requests though. I've always been diligent with deleting. I may have 12 pending, could that really be the problem??

    Odldly enough, I can log on with my nexus with no issues.
  • NiHe105
    25 posts
    edited December 2013
    My game freezes every two seconds :evil:
  • grinwithout
    13 posts
    edited December 2013
    I can't delete friends through Origin on PC. What do I do now? :cry: It's just ciricling and ciricling.
  • NathanQneu
    6 posts
    edited December 2013
    Got the same problem here... I know I have about 500 requests, I can't get my city to start - it always crashes after 1 second or 2... The Origin App on my Mac keeps circling so I don't see how to delete and requests... ANY ideas what I can do? I want to give presents and tickets and I just CANT... :cry::cry::cry:
  • timberwuf
    520 posts
    edited December 2013
    Bump
  • frinktacular
    4 posts
    edited December 2013
    Not just you! I haven't been able to go more than two minutes at a time.
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