My turn to cry

jenkapunk

Did you store the buildings connected to your guys ? Ex: Moe's for Moe and Marge

jenkapunk

Thanks for the tip, but it changed nothing ( in character menu they are exist like i have em, but no...

battyguy

Assume you did a login and log out from your origin account?
It wont be lost as all of the data is syncronized on the EA servers. ( unless they spilled coffeeonit).

Try logging in on a diff device. Or go to the help section and there r some techs that may assist.