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Can't Play: Game Stuck At Loading Screen

Replies

  • ryanjdp996
    2 posts
    edited December 2014
    Same here.. App crashes right after it logs into Origin.. Happening with my LG G3 and Samsung S5.
  • heehaw37
    5 posts
    edited December 2014
    App crashes on homescreen. Username:heehaw37 using an HTC one m8
    level 48 daily player. Please help
  • indogs176
    9 posts
    edited December 2014
    Can not get into my game, please fix.
  • One3102
    5 posts
    edited December 2014
    Is anyone from EA reading any of these problems.....a little feedback or insight would be nice
  • edited December 2014
    Since I told Homer to block the elf cave, I have not been able to log in. I keep trying, have restarted my phone, game, uninstalled and reinstalled.

    When I go to log in, crashes to desktop.

    Please help!
  • roneohl910
    65 posts
    edited December 2014
    Since I told Homer to block the elf cave, I have not been able to log in. I keep trying, have restarted my phone, game, uninstalled and reinstalled.

    When I go to log in, crashes to desktop.

    Please help!
    Same here. Android phone/kindle fire
  • MeeLenBlitz
    2 posts
    edited December 2014
    Same here sinds last night. Game logs in to oregon, then auto logs out to phone main screen. User id MeeLenBlitz.
  • Tuscani900186
    1 posts
    edited December 2014
    It has been crashing on startup since Homer started part 4 of the quest. It has been 24 hours now. DOH!
  • senex7777
    1 posts
    edited December 2014
    Haven't been able to access the game since this morning. Always crashes right after I hit "tap to continue". Have tried everything I could think of: cleared the game's cache, logged out of Origin account and logged in again. Finally reinstalled the game. Nothing worked. Am playing on a Samsung Galaxy S 4 Mini, running Android.
  • dinsdaleja231
    4 posts
    edited December 2014
    Im not sure if i have the donuts i paid for, the screen went to reload and it want connect to server i hope i have my donuts when it finally works
  • nenadraden599
    5 posts Member
    edited December 2014
    It allows you to play only new game without loging in with Origin account> :!: :thumbdown:
  • redred2000
    11 posts Member
    edited December 2014
    I know it's Xmas day but come on EA people, do something!!!! I need my daily fix. I'm reassured to see that I'm not the only one having this problem. Also started when I sent Homer blocking the elf cave.
  • queenbluerose
    2 posts
    edited December 2014
    Me too! I'm on level 48 and have not been able to open my game after the "tap to continue" message. The game keeps on crashing after the tap to continue page. Have not been able to play since this morning --- it's 12 hours already.

    I have a alternate town which is at a lower level and I was able to log-in there. I logged out of origin then re-logged-in to be able to do that.

    What's going on?

    EA please fix this! :(
  • nenadraden599
    5 posts Member
    edited December 2014
    Also / Level 48 / Homer blocking the elf cave / nothing after that :cry:
  • cassjune24
    1 posts
    edited December 2014
    I cannot play as game crashing - I spent a lot of money on donuts and was looking forward to playing over Xmas! I am really not happy
  • shannon34221
    8 posts
    edited December 2014
    Happened on my kindle this morning after Homer sat on cave. Spent donuts on my other ID to rush it yesterday and that ID runs fine on S5. Guess you have to spend donuts or glitch?
  • EmmaOdin
    3 posts
    edited December 2014
    During part 1, I had this issue. Ended up missing out on a couple hundred presents but it was only down about 12 hours and I ended up completing everything. Now I've been locked out the same way since yesterday. I play on android, my husband on ipad. He never had one issue during the whole Christmas update.
  • fossatiilaria
    1 posts
    edited December 2014
    Me tooQ!!! it crashed yesterday with Samsung Galaxy S4 active.
    Cancelled and downloaded it did it again!!
    Do EA refound the time we couldn't play?
  • luiredi
    1 posts Member
    edited December 2014
    Where is EA????????????
    I want they give us a refound for the time we are not able to play
    I cancel and download several times but no way to play
  • Sheila315991
    7 posts
    edited December 2014
    Come on TSTO. I too can not get into the game. I uninstalled it and reinstalled it to no avail. I tried to open it on a different devise too and same thing there. I'm sorry every one else is having this problem but glad it is not only my issue. Of course it crashed right after I purchased donuts. Hope they are there when you get this thing fixed. Merry Christmas.....NOT!
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