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Can't Play: Game Stuck At Loading Screen

Replies

  • thrashkid77
    2 posts
    edited October 2015
    :cry: Have not been able to load game since update. have tried reinstall. playing on Galaxy S5 sport.
  • pignagain
    32 posts
    edited October 2015
    Just updated and no fix for me, yet. That's a tentanative yet. I'd like to play.
  • kelt_kid
    1 posts
    edited October 2015
    Having the same damn issue, ever since getting Frinks XP booster I've been locked out and unable to login. Donut spins then game crashes. It's been 24+ hours and with these time based assignments it's very annoying and I hope this gets fixed quickly and we get compensated with time extensions and donuts. Highly disappointed as I put time and money! Into this game. Make it happen EA!!
  • irweazel
    2 posts
    edited October 2015
    updated just downloaded but not fixed it immediately.
    Apparently the studio team are running a script to fix and you need to stay logged out
  • smileymt19
    11 posts
    edited October 2015
    I'm having the same issue on my LG G3. Tried Uninstall/reinstall to no avail. Super frustrating to lose time and "gummies", and the XP bonus.
  • eeek5127
    4 posts
    edited October 2015
    Add me to the sad list of people who cannot play. Starts, then crashes. Pretty bummed.
  • smileymt19
    11 posts
    edited October 2015
    Got back in. Missed out on a full day of XP quintupling, and event points. It's horsesh*t to lose so much stuff and have zero way to make up for it.
  • 85StiG
    60 posts
    edited October 2015
    Just had an update again... Aaaaaaand still nothing. :(
  • akpsychgirl
    4 posts
    edited October 2015
    Add me to the list of folks who can't log in. ? And friends keep repeatedly hitting my town releasing terrors. ?
  • kirstinmac316
    5 posts Member
    edited October 2015
    Aargh was in the game half an hour ago, it just crashed and now I can't get in :(
  • pignagain
    32 posts
    edited October 2015
    New update and still not Working! Dumb!
  • Rickyrod1970
    13 posts
    edited October 2015
    Not working for me either. Tried on both my phone and my Kindle no luck. Gets stuck on loading screen with spinning donut then crashes out back to "desktop".

    Ricky
  • afwting943
    2 posts
    edited October 2015
    Since last night haven’t been able to login properly.
    When loading, bottom left corner displays 57, my current level, but then screen goes to the very first vid of Homer playing that happy little elf game / town blowing up, before briefly jumping straght to the first quest with Homer standing in the middle of nothing. Then goes to the ‘cannot connect to sever’ screen.
    Dont know what to do, very frustrating, spent a lot of time on this game. Was working fine. No problems at all until this. Maybe a but laggy, but not bad for a freemium game
    Please fix this, I want all the halloween goodies!

  • Ted_Doh
    6 posts Member
    edited October 2015
    well, yeah i see this problem was already around for a few days, NOW I'M OUT OF GAME TOO, at least i understand that EA must have noticed about it until now, and WILL. FIX. THIS. TODAY. ARRGH
  • ajp241184
    1 posts
    edited October 2015
    After 2 weeks I'm still having problems loading the game - gets to the loading screen and just closes. This isn't good!!! I'm using an iPad, any comments to when the problem is going to be fixed???
  • Vindicatorr
    5 posts
    edited October 2015
    4th day for me as well, some people with a longer outage: http://forum.ea.com/eaforum/posts/list/10371932.page#35291219
  • Ted_Doh
    6 posts Member
    edited October 2015
    it works again, dunno if coincedence or my lil ol trick which wasnt necessary since months anymore, til now;
    log in on another device, after that, the game works for me on my andro again.
    as i said, was very often and now again, THE SOLUTION. TRY
  • mcd768
    4 posts
    edited October 2015
    Add me to the sad list, too. :cry:
  • mcd768
    4 posts
    edited October 2015
    mcd768 wrote:
    Add me to the sad list, too. :cry:

    I can play again! Can't figure out what the problem was or why it works now since anything I tried didn't seem to solve it other than taking a break from it.
    8)
  • afwting943
    2 posts
    edited October 2015
    Works again now, so relieved.. 30k to level 58! :twisted:

    as a side note, usually play tapped out on my galaxy tab, but last night decided to try on my asus zenfone and it worked, so have been playng with that since last night. Don't know since when it's been working on my tab but just tried and it works..and again..so, so relieved
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