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Can't Play: Game Stuck At Loading Screen

Replies

  • Sigur1981
    3 posts
    edited May 2016
    Ever since about noon today, my game will not in. Instead it gets stuck on the synchronizing game (the donut spins endlessly). Please bug the fix as soon as possible. Thx
  • pantheran95
    2 posts
    edited May 2016
    Third day for me with this issue...

    Really sucks because I liked the wild west event and now I can't get any tnt to get my rewards.
  • pantheran95
    2 posts
    edited May 2016
    Third day for me with this issue...

    Really sucks because I liked the wild west event and now I can't get any tnt to get my rewards.

    EDIT: Sorry about the double post, computer messing up
  • teorainn
    1 posts
    edited May 2016
    Third day for me with this issue...

    Really sucks because I liked the wild west event and now I can't get any tnt to get my rewards.

    Second day for me. Bart screen: Cannot connect to server. Loving this update, and it's driving me crazy not being able to get in! Worried I won't get all the items I want now. Finished Act 2 with only about 12 hours to spare, I think. :cry: Bwahhh!
  • Khromag
    1 posts
    edited June 2016
    Currently happening to me. Superheroes 2 event. Hangs right after the branding screen. Screen just goes black.
  • robmoreno482
    3 posts
    edited June 2016
    Khromag wrote:
    Currently happening to me. Superheroes 2 event. Hangs right after the branding screen. Screen just goes black.

    Same with me and no official information yet about if this is a bug or what? It irritates me NOT to play and continue the event...
  • miraclemet
    422 posts Member
    edited June 2016
    same here, sometimes it just hangs on a black screen (never gets to the loading screen) and sometimes it gets to the splash screen and I get the rotating doughnut of doom... been going on for about 3 days. Android OS.

    strangely also cant get to google play store (though I can get to the internet, gmail and such), though not sure if it's related...
  • txtaxman
    5 posts
    edited June 2016
    same, loads to opening screen and then crashes. right after the update. tried total reinstall, no go
  • txtaxman
    5 posts
    edited June 2016
    day 2...... crash hostage situation continues.....
  • txtaxman
    5 posts
    edited June 2016
    day 4.... the event continues and I cannot log in..... nothing from EA.....
  • netae5
    11 posts Member
    edited June 2016
    txtaxman wrote:
    same, loads to opening screen and then crashes. right after the update. tried total reinstall, no go
    Same here. Since the update 3 days ago the the app crashes everytime on loading screen. I cant access my town at all. Stopping the app, clearing the cache, ... nothing helps. I use Android.
  • joniferous
    521 posts Member
    edited July 2016
    Can't get in...been about a week on and off. When I have got in the lag has rendered the game unplayable anyway. How am I supposed to complete the superhero event??
  • edited July 2016
    It recently started doing this for me.
  • piefra493
    2 posts
    edited July 2016
    Hi,

    Same problem since last version on 11 july 2016

    My gtab 4 sm-t530 is now incompatible with the game in the play store ????
    ( work fine since two years and can't upgrade now and upgrade is ask by the game )

    I try the pc bluestack emulator , the game can upgrade but crash at startup ....
    ( work fine before )

    Cordialy
    piefra
  • Crymoonster
    1 posts
    edited August 2016
    Ever since sci-fi update it hangs on the download update screen until retry and over and over again. Can'the play :(
  • 4tee3
    141 posts Member
    Happening to me now for the THoH 2016 update.
  • lampposts12
    1 posts Member
    edited October 2016
    Same. Freezes after trying to login. Cannot get into game for second day in a row. lampposts12. Now third day. Deleting and reinstalling does not work.way to treat long time players like ****. Doubt EA will reimburse the money spent on it. Over it
    Post edited by lampposts12 on
  • Started for me last night. Half-way through loading, gives up. No message.
    Status:Level 151
  • LPLeach
    267 posts Member
    edited October 2016
    Reloading the game fixed it.
    Post edited by LPLeach on
    Status:Level 151
  • I have not been able to log on no matter what I do. Have logged out, turned off iPad, turned back, removed game and loaded; nothing. I know I have right information because I have it written down. What is up? I can't even get out to Orgin to reset.
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