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sort out the crashing issues!

It sounds like you might have a problem with your game. I know that the game is infamous for crashing out while visiting friends, mine has done it on a few occasions, but if you're having a lot of trouble with your own Springfield, it looks like there's something more going on.

Have you tried uninstalling and reinstalling the game? Sometimes files can get corrupted, and that's what makes the game crash. If you're on Origin then your game will be saved.

If your game constantly crashes while visiting your friends, see if you can check that you don't have any pending friend requests. Sometimes this can cause the game to crash.

Depending on the device that you're using, it could be that an app running in the background is using too much memory, leaving none for Tapped Out. Try restarting the device and only running Tapped Out.

These are just suggestions, but if the problems do continue, don't hesitate to contact EA. They get a bad reputation for customer service, but I've seen lots of stories on here that suggest otherwise.

TL;DR: This isn't how the game should be running for you.
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