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5/13 Update: Easter Removal Issues - 5/15 Episode Tie In

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Replies

  • joebb4
    6 posts
    edited May 2014
    I got an update today and I thought thank goodness they probably fixed the problem. I was wrong. The game is still on playable. I'm playing on a Samsung Note 3 with Android 4.4.2

    this is getting really old. I really hope they compensate us in game for all this inconvenience!
  • NMayo
    898 posts
    edited May 2014
    joebb4 wrote:
    I got an update today and I thought thank goodness they probably fixed the problem. I was wrong. The game is still on playable. I'm playing on a Samsung Note 3 with Android 4.4.2

    this is getting really old. I really hope they compensate us in game for all this inconvenience!

    Same here, still laggy as all heck on my Note 3..

    Been bad for 2 months since KitKat, but this just takes it to a whole new Ballgame..
  • edited May 2014
    iPad 2
    I can't get on at all
  • AudioDave302
    2 posts
    edited May 2014
    iPhone 4s, iOS 7

    Game won't load. Gets stuck on spinning donut after "tapping to continue."

    AudioDave302
  • edited May 2014
    On both my iPad Air and on my Samsung Galaxy S3 it won't log into my account. It says it cannot connect to the server
  • lebaje
    2 posts
    edited May 2014
    Galaxy S4 4.4.1

    Huge lag, even after Uninstalling the game.
  • empathy77
    4192 posts Member
    edited May 2014
    The 5/15 Episode tie in did nothing to alleviate the issues people are having.

    This needs to be fix this week EA.
  • nedimaz
    207 posts Member
    edited May 2014
    Huge lag on HTC Sensation with Android 4.0 since Easter removal

    As others already suspect, it may be animation related. While I can improve local situation by sending my Springfield characters to indoor tasks, it doesn't work for friend visiting as game apparently gives random outdoor animation for all characters, regardless of what they are actually doing. So all characters are out and lag in friend towns is unbearable.

    nedimaz
  • Jaryiel
    35 posts
    edited May 2014
    Official admission of problem here:- http://forum.ea.com/eaforum/posts/list/10088673.page
  • empathy77
    4192 posts Member
    edited May 2014
    Jaryiel wrote:
    Official admission of problem here:- http://forum.ea.com/eaforum/posts/list/10088673.page

    They lied in this statement.
  • Kig72
    41 posts
    edited May 2014
    Any chance this God awful lag problem will be fixed anytime soon? Freakin' unplayable! YARRRRGHHH!!!!!
  • Oudain
    5 posts
    edited May 2014
    I have an iPad 2 and an iPhone 5c both with iOS 7.1.1 and I can access the game by playing anonymously but every time I attempt to log in the game crashes.

    I have attempted a reinstall that didn't help the game still crashes, this has been going on since the May 13 update and has continued even with the May 16 small update.
  • mamalettejen
    206 posts
    edited May 2014
    Refused to update out of the Great EAster Disaster until mandatory update due to hearing about the lag issue. Finally forced to update when episode tie in dropped.

    Now my Samsung Galaxy S4 (Android 4.3) is so LAGtastic and CRASHtacular I can barely play. Sending all my characters on indoor tasks helps but visiting neighbors is nearly impossible. The game gets stuck if I get too close to a large group of characters or characters that have detailed animations. I then have to force close the game to get out of that neighbor's town. If I'm not getting stuck in a neighbor's town, then the game crashes about every other neighbor.

    My apologies to any of my neighbors that haven't had a visit from me in the last few days.
  • NMayo
    898 posts
    edited May 2014
    Refused to update out of the Great EAster Disaster until mandatory update due to hearing about the lag issue. Finally forced to update when episode tie in dropped.

    Now my Samsung Galaxy S4 (Android 4.3) is so LAGtastic and CRASHtacular I can barely play. Sending all my characters on indoor tasks helps but visiting neighbors is nearly impossible. The game gets stuck if I get too close to a large group of characters or characters that have detailed animations. I then have to force close the game to get out of that neighbor's town. If I'm not getting stuck in a neighbor's town, then the game crashes about every other neighbor.

    My apologies to any of my neighbors that haven't had a visit from me in the last few days.

    Welcome to the Club. Please E-Mail EA with your troubles and device info. especially the KitKat part.........
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