Just had a lovely chat with Vaibhav at EA support...
(got a discount code too, shame it's not free donuts though)
...Vaibhav: The issue which you are referring to is a known issue on which our team is working for the same. We will try our level best to get this fixed as early as we canyou: Can you ask the team to post on the forum to let everyone know that this is being worked on (http://forum.ea.com/eaforum/posts/list/10085804.page)
Also ask them to keep us upated on the forumVaibhav: Yes, surely I will ask them to update it and sorry for all the this inconvenience which you have and other customers have faced. Right now committing the time fame will not be possible for us but I can ensure it will be done within this week cause the next week there is something new is going to be introduced so they will try there best to get this done before that time frameyou: They should be doing this especially now they know there is a problemyou: Ok thank youVaibhav: Pleasures all mine. I hope that I was able to deliver the excellent support experience. Is there anything else I can assist you with?you: Thanks for your help Vaibhavyou: have a great day Vaibhav: As you are our loyal customer you will be receiving one 15% discount code for Origin through email also I'm sending you a link for Plants vs. Zombies Game of the Year Edition free Vaibhav: If you were happy with my services then please press blue end chat button to go through chat saving process. )
Hopefully we will see an official post from EA soon.
It looks like you're new here. Sign in or register to get started.