I would still open a ticket guys. No chat though, they're not listening anyway. Apparently they're still working on it (see bugs and issues forum thread) and we should get another update this week.
I did open a ticket it they had it unanswered for a week and then they closed it and they said you need to sit by while we fix it we can't give you a time frame. then they close my ticket and Here I am out $500 and nothing to play
Ok, that's really not cool. They could at least give you some compensation. When you can get in again, open a ticket again with the time you were unable to play, just to have it filed on your profile for next time.
I would like to suggest that all with issues related to the recent update and the malfunctions that followed to enter a description of your problems on this section of the forum:
Just describe your issues the best that you can. Then the next time you contact EA, you can refer to this collection of reports. It should be helpful if they ever take it seriously to address with a professional fix.
So the update has hit, and my game is still crashing. Nothing has changed. Anyone else?
Same. Got the little update, got my hopes up and then nope. Crashed to my home screen as per usual. This game is just making me angry now
Complete joke. I'm guessing we've now missed the limited time content
That's my guess as well. I emailed EA about it - whether they can add the Millhouse skin to my game (when, if I ever, I can finally get into the game) and no surprise - they haven't responded to that...
Replies
Ok, that's really not cool.
http://forum.ea.com/eaforum/posts/list/10088101.page
Just describe your issues the best that you can. Then the next time you contact EA, you can refer to this collection of reports. It should be helpful if they ever take it seriously to address with a professional fix.
Cheers ...
Same. Got the little update, got my hopes up and then nope. Crashed to my home screen as per usual. This game is just making me angry now
Complete joke. I'm guessing we've now missed the limited time content
That's my guess as well. I emailed EA about it - whether they can add the Millhouse skin to my game (when, if I ever, I can finally get into the game) and no surprise - they haven't responded to that...