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1: Are you sure you are logged in? Sometimes you get logged out automatic after an update.

2. If your logged in and its gone; contact EA. They will most likely be able to bring your town back. Follow these steps to go into a live chat session with a game advisor:

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country
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