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New crash behavior

On my tablet (iPad 3) I'm getting a lot of "cannot connect to server"

Yet I have no problems whatsoever on my iPhone 5

Replies

  • Neglecterino
    5175 posts Member
    edited June 2014
    On my tablet (iPad 3) I'm getting a lot of "cannot connect to server"

    Yet I have no problems whatsoever on my iPhone 5

    I get a lot more of those too lately, but I figured that was just because of the rush to finish Stonecutters! :)

    I'll get to 35,000 before Sat. Hope you are doing well also!
  • jukan00
    2319 posts Member
    edited June 2014
    I'm on android- was getting constant "The application Tapped Out has stopped working" errors. If I played more than 3 minutes. I eventually uninstalled/reinstalled the app and it's been fine ever since. Hope that helps.
    Either way you should contact EA so they have an idea that people are being affected.
  • richardaca969
    1058 posts
    edited June 2014
    jukan00 wrote:
    I'm on android- was getting constant "The application Tapped Out has stopped working" errors. If I played more than 3 minutes. I eventually uninstalled/reinstalled the app and it's been fine ever since. Hope that helps.
    Either way you should contact EA so they have an idea that people are being affected.

    Yeah, same here. But before I could reinstall the update came and fixed it.
  • Neglecterino
    5175 posts Member
    edited June 2014
    And now TSTO told me I needed another update, on top L42. So I'll see how that goes.
    Thanks all!
  • jukan00
    2319 posts Member
    edited June 2014
    Sorry to bump this but I spoke to soon. I think I jinxed myself. I went a week without the "Unfortunately Tapped Out has stopped working" error and now it's doing it again. About every three minutes of playing. No idea what is going on.
  • Nitsujdark
    515 posts
    edited June 2014
    I get random server knock out here or there issues, nothing major. the only major issue I had was during the level 42 release where I couldn't log in or log out, luckily I was logged in on one of my devices so I wasn't locked out during the mess
  • jukan00
    2319 posts Member
    edited June 2014
    I'm talking to EA chat support right now so I'll let you all know if I find anything interesting out.

    .....any questions you want asked?? :D:D:D
  • lee67628
    818 posts Member
    edited June 2014
    Occasionally Bart's server connection error prompts while using my home wifi, though I can still access FB... So I just turn off wifi from my iPad & let my 4G take over, and the game works again.

    I reckon TSTO needs a high & steady bandwidth for the startup...
    TSTO Completionist since 2012
  • gidgetteandivory
    120 posts
    edited June 2014
    What I've noticed is that I'm not getting crashes (well some still) on Android (just updated my 1st gen Nexus 7 to the latest KitKat a few days ago) but hangs. When it comes back I'll get the Windows style TSTO is not responding with buttons to wait, close and report. I don't know if that's new crash handling behavior in the app or in KitKat (since both the level 42 update and OS updates were pretty close in time).

    iOS (iPhone 5) is working flawlessly as ever.
  • jukan00
    2319 posts Member
    edited June 2014
    This looks grim, adviser said,
    'We can resolve you issue by rolling back your game progress to the previous dates. It is not fix solution for that, but many issue has been resolved.'

    Am I reading that wrong or is that some doublespeak- it says we can resolve and then says it is not fix solution for that, so.....
    also said I'd lose all progress since then.
    Ha, just asked 'are you sure this would work because earlier you said it would fix it then in the next sentence you said it wouldn't' The adviser responded, "yes this is not a fix solution" :?: :?: :?:
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