No confirmation for solid gold house

kylstrk

Some have gotten refunds. I don't know if that is a general policy on this issue, or simply a lucky few who happened upon good support people. Best of luck to you.

kylstrk

^Thank you! Hopefully they respond.


I tried to follow up on my support ticket and start a new one, but now it doesn't allow me to contact them via email anymore, only chat (which there's a 50-55 minute wait). I haven't had to contact EA in a few months, is this really how it works now? This is discouraging...

kylstrk

I want my dooooonuts back. Does anyone have any other suggestions to contact ea? A contact email address maybe? Thanks