I just got to 9500 gold I know I didn't get 4000 elixir as I was 4 gold away, so jumped out of game & back in to refresh the pop up window, I had just used all my accumulated elixir to upgrade my 3rd castle to level 10.
Same thing happened to me this morning. I sent them a Email with the suggested information (username, ID number an email) and later this afternoon they had credited me with the missing 4000 Elixer + 400 more for the inconvenience.
Well my second account - the feeder account just got hit by the elixir bug.
I finally managed to hit 9500 gold coins and poof! The elixir count didnt go up by much.
It should have been granted 4000 like my primary account did a day or two ago but I got 0.
I received only 1000 when I completed this yesterday. I was hoping for 4000 also but not disappointed this event is easy to find elixir and gold And nerds.
I only got 1000 as well, I sent an email with all my details and the next time I logged in I had an extra 4400 elixir from EA, pretty pleased with how quick it was.
well after 40 mins on live chat I got my elixir credited and 10 donuts for my trouble (but only after I asked for some!!). The guy kept trying to put it in my inventory but it wouldn't work so I had to log out again (for the 4th time) and he added them to my total. I did need the ID number as well so it's worth writing that down first as it's very long.
I wrote to EA, they said they gave me 4000 elixir, I checked (after I woke up) and I had received like 4700 overnight :? but I was super careful about raiding towns yesterday and expect this 4700 to have come from my raids, not EA, since there's no way my raids would have only come to 700
I have just spent an hour on the online chat they are telling me it's because I need to complete the quest line first!!! So looks as though hi have lost out
I wrote to EA, they said they gave me 4000 elixir, I checked (after I woke up) and I had received like 4700 overnight :? but I was super careful about raiding towns yesterday and expect this 4700 to have come from my raids, not EA, since there's no way my raids would have only come to 700
meh whatever im over it
it's so frustrating....I didn't get the 4000...then I complained and was told that i'd be given 4400, and I didn't receive this...ticket closed
:roll: oh well its only elixir..about a days worth at most...but this better not happen on the next "reward"
I did not receive the elixir, either. I sent an email yesterday. I woke up this morning, and had a response from EA with 4400 elixir credited to my account. Happened very quickly and smoothly.
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Ya i don't remember them asking for it last time I had to get something fixed.
USER Sharpei1973
I finally managed to hit 9500 gold coins and poof! The elixir count didnt go up by much.
It should have been granted 4000 like my primary account did a day or two ago but I got 0.
I filed a trouble ticket with EA.
I wrote to EA, they said they gave me 4000 elixir, I checked (after I woke up) and I had received like 4700 overnight :? but I was super careful about raiding towns yesterday and expect this 4700 to have come from my raids, not EA, since there's no way my raids would have only come to 700
meh whatever im over it
Thats odd :?
Edit: Did you re-open another ticket?
Yeah just did. I checked first to see if they added anything without answering, but no :P
Hopefully i'll get an employee in a better mood this time
I went to live chat. Thought I'd likely get more joy from that than just an email.
it's so frustrating....I didn't get the 4000...then I complained and was told that i'd be given 4400, and I didn't receive this...ticket closed
:roll: oh well its only elixir..about a days worth at most...but this better not happen on the next "reward"