Sent them an email yesterday and within a few hrs was credited with 4400. Just make sure you give them all the info they need (username, email, mayhem I'd) and it should go quick and smooth. I also mentioned I was aware it was an ongoing issue from visiting the forums , just wanted to let them know I was another experiencing the problem.
Went through the online chat just now and EA fixed the issue. Awarded me the missing Elixir. The whole process took maybe 20-25 minutes as they stated they had high chat volumes today.
Be patient and supply the neccessary info, and EA will get it fixed.
YEah EA Simpsons Tapped Out devs, changing the icon from a truck silhouette that tells your players they get 4,000 elixers when the prize is unlocked to a icon of 3 bottles , IS downright SLEAAAEAZY .. deceptive , and not a good way to instill faith in your loyal consumers .
I got my 1,000 Elixers this morning , I'm entitled to 4K.
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Be patient and supply the neccessary info, and EA will get it fixed.
I got my 1,000 Elixers this morning , I'm entitled to 4K.