It's a HP Envy. Thanks!
It came installed with Windows 8.
Thanks! I'll try that when I get back from lab and see if it works. Cheers!
Already tried. They wont do it for free and it's not cheap.
How do you do that?
I was thinking I could download windows 8 from the Internet and then put in my code.
Go to your pc-settings ( mouse in right upper corner until the bar appears and click on settings -->> change pc-settings ). Navigate to the last option, named update & recovery.
In that menu, go to the last option: System recovery. Here you can choose to clean up your system without losing any files or do a clean installk and install windows 8 again.
Be sure to save all you password and upgrade codes ( example: windows 8.1 update code if you have that, Antivirus software password, etc. ).
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