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Still no update?

Prev1
try removing the game and re installing it

Replies

  • fluffling
    516 posts
    edited October 2014
    MaxxSpider wrote:
    try removing the game and re installing it

    Tried it multiple times
  • suemoorhead
    117 posts Member
    edited October 2014
    Have you checked you have enough memory on your kindle fire to do the download? I think it took up quite a lot of space!
  • neuroheart
    8132 posts Member
    edited October 2014
    It seems like Kindle is having some issues. Uninstall, restart device then reinstall, and if that doesn't work, maybe contact Amazon.
  • fluffling
    516 posts
    edited October 2014
    Have you checked you have enough memory on your kindle fire to do the download? I think it took up quite a lot of space!

    Yep, if you don't have enough space it tells you so afer you press update anyway but there's no option ot update. I definitely have room though, thanks
  • ShadyLady876
    510 posts Member
    edited October 2014
    I've complained to Amazon I am furious about the delay.
    As of 2 &1/2 hours ago they've confirmed it is not yet available.
    I'm not even getting a prompt to update.
    With two 16 hour tasks (I refuse to spend precious donuts rushing) before the event starts every hour that passes delays our ability to complete the event.
    If nothing tomorrow I will complain to EA and Amazon again.
    If nothing else I am sick to the back teeth of **** screen and I want those castles stored.
  • fluffling
    516 posts
    edited October 2014
    neuroheart wrote:
    It seems like Kindle is having some issues. Uninstall, restart device then reinstall, and if that doesn't work, maybe contact Amazon.

    Tried reinstalling and it didn't work
    I'll probably email EA and Amazon, thanks
  • ephphoneapps
    4071 posts Member
    edited October 2014
    Might try buying an iPad. that should fix the problem.
  • fluffling
    516 posts
    edited October 2014
    I've complained to Amazon I am furious about the delay.
    As of 2 &1/2 hours ago they've confirmed it is not yet available.
    I'm not even getting a prompt to update.
    With two 16 hour tasks (I refuse to spend precious donuts rushing) before the event starts every hour that passes delays our ability to complete the event.
    If nothing tomorrow I will complain to EA and Amazon again.

    I can't remember which update it was but an update came really late for me (not this late though) and I vontacted EA and got donuts, hopefully the same will happen.
    Unfair we miss a day of the event though when it's only a month long
  • fluffling
    516 posts
    edited October 2014
    Might try buying an iPad. that should fix the problem.

    not everyone can go out and buy an iPad otherwise tbh I'd have one.





    I updated on my ipod but it doesn't work properly and prefer bigger kindle screen anyway
  • SamCarterX206
    898 posts
    edited October 2014
    fluffling wrote:
    Might try buying an iPad. that should fix the problem.

    not everyone can go out and buy an iPad otherwise tbh I'd have one.





    I updated on my ipod but it doesn't work properly and prefer bigger kindle screen anyway

    How is it not working properly on your iPod? I play on mu iPod Touch 5 and it's working okay (minus the occasional network error).
  • Alexxandria1002
    141 posts Member
    edited October 2014
    I play on my kindle as well as other devices but the update came to my kindle fire about 5pm est yesterday. At first it just changed the icon but then I un-installed, then re-installed and the update was there.

    Sorry you're having trouble :(
  • ShadyLady876
    510 posts Member
    edited October 2014
    Ayrianas wrote:
    I play on my kindle as well as other devices but the update came to my kindle fire about 5pm est yesterday. At first it just changed the icon but then I un-installed, then re-installed and the update was there.

    Sorry you're having trouble :(

    Seems Kindle US users are fine but UK users are not :)
  • fluffling
    516 posts
    edited October 2014
    fluffling wrote:
    Might try buying an iPad. that should fix the problem.

    not everyone can go out and buy an iPad otherwise tbh I'd have one.





    I updated on my ipod but it doesn't work properly and prefer bigger kindle screen anyway

    How is it not working properly on your iPod? I play on mu iPod Touch 5 and it's working okay (minus the occasional network error).

    I have a really bad iPod 4, it doesn't work properly for most things (it's been in the washing machine a few times) and when I enter the game on it it freezes, crashes or lags and also part of my screen is broken so I can't see all the game
  • fluffling
    516 posts
    edited October 2014
    Ayrianas wrote:
    I play on my kindle as well as other devices but the update came to my kindle fire about 5pm est yesterday. At first it just changed the icon but then I un-installed, then re-installed and the update was there.

    Sorry you're having trouble :(

    Are you in America/place that's not UK?
  • ShadyLady876
    510 posts Member
    edited October 2014
    That poster is in the US because est is a US timezone.
  • Alexxandria1002
    141 posts Member
    edited October 2014
    fluffling wrote:
    Ayrianas wrote:
    I play on my kindle as well as other devices but the update came to my kindle fire about 5pm est yesterday. At first it just changed the icon but then I un-installed, then re-installed and the update was there.

    Sorry you're having trouble :(

    Are you in America/place that's not UK?

    Im in America
  • neuroheart
    8132 posts Member
    edited October 2014
    Seems Kindle US users are fine but UK users are not
    This is not good. Any word from Amazon UK about when their store will be updated? I'd like to let the people over in Bugs & Issues know what's up, if possible.
  • fluffling
    516 posts
    edited October 2014
    neuroheart wrote:
    Seems Kindle US users are fine but UK users are not
    This is not good. Any word from Amazon UK about when their store will be updated? I'd like to let the people over in Bugs & Issues know what's up, if possible.

    Had a reply from Amazon saying they're aware there's no update in the UK and said they were still working on it, whatever that means.
    I've also contacted EA but am yet to hear back
  • Taff795
    13 posts
    edited October 2014
    I emailed Amazon stating we still waiting update and the reply said that's it EA, fault and its up to them when they release it to app store!! I've emailed EA and I'm awaiting reply has this happens on every update has a kindle user I don't think they really care about us.
  • neuroheart
    8132 posts Member
    edited October 2014
    Taff795 wrote:
    I emailed Amazon stating we still waiting update and the reply said that's it EA, fault and its up to them when they release it to app store!!
    But it's available to kindle users in the US, so it seems more likely that it's a problem with Amazon UK, as they seem to be the only one missing it. EA has released the update. Still, I hope they can help get this resolved.
    Has anyone gotten an ETA from Amazon UK? Any progress report at all?
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