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Still no update?

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Replies

  • fluffling
    516 posts
    edited October 2014
    The icon on appstore has changed to Halloween so the update should be soon or I'll just delete it and reinstall again
  • neuroheart
    8132 posts Member
    edited October 2014
    fluffling wrote:
    The icon on appstore has changed to Halloween
    Huzzah!
  • fluffling
    516 posts
    edited October 2014
    Deleted then reinstalled the game, it told me I needed to update and sent me to the appstore where there's still no update, hopefully won't have to wait much longer though
  • ShadyLady876
    510 posts Member
    edited October 2014
    My game has the new icon but I am still getting ❤️❤️❤️❤️ screen. Then and endless sign in loop "your other device didn't save", only have one of course!

    Force stopped and synced content which usually works but didn't this time.

    AAAARRRRRGH :evil:

    I am attempting a live chat with EA but very long wait.
  • SamCarterX206
    898 posts
    edited October 2014
    My game has the new icon but I am still getting ❤️❤️❤️❤️ screen. Then and endless sign in loop "your other device didn't save", only have one of course!

    Force stopped and synced content which usually works but didn't this time.

    AAAARRRRRGH :evil:

    I am attempting a live chat with EA but very long wait.

    Have you tried delete and reinstall?
    Worked for me on iOS when I had the new icon and description but no "update" button. Some Android people said it worked for them too.
  • ShadyLady876
    510 posts Member
    edited October 2014
    There is an ongoing fault with Amazon UK not releasing the update for Kindle Fire users

    Another member on the thread did what you suggested and that didn't work either.

    Until Amazon UK release the update fully none of the usual troubleshooting tricks won't work. Because the update is not there!
  • ShadyLady876
    510 posts Member
    edited October 2014
    There is now an update button in the app store and mine updated!!!

    But I am still getting the sign in loop.

    So still no halloween tapping!
  • ShadyLady876
    510 posts Member
    edited October 2014
    Tried uninstalling and re installing but still getting the sign in loop.

    Giving up for tonight. :evil:

    I guess this is one event I will not be able to complete!


    Has anyone in the UK successfully updated via Amazon/Kindle Fire?

    Sorry for the stream of posts!
  • ness382
    25 posts Member
    edited October 2014
    1:30am in UK and I've finally managed to update my Kindle! Downloaded update from the appstore and it looks OK. Too late to do much except place first building to build overnight :-)
  • neuroheart
    8132 posts Member
    edited October 2014
    There is now an update button in the app store and mine updated!!!

    But I am still getting the sign in loop.

    So still no halloween tapping!
    Is the "play now" option not working?
  • ShadyLady876
    510 posts Member
    edited October 2014
    I finally got it to work.

    Live chatted with EA and emailed Amazon again.

    All I got was sorry, thanks for letting us know, we will pass on to the relevant department.

    No offer of donuts or Amazon coins I am disgusted.

    If I am unable to complete the event I will be complaining again.

    A 30 hour delay in getting the update is not acceptable!
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