EA Forums - Banner

Ongoing Android Problems: Halloween edition

Replies

  • ultraviole650
    1 posts
    edited October 2014
    Samsung Galaxy SIII, Android 4.4.2

    Game won't load, just crashes. If by some chance it does load, it crashes soon after. This has been an on and off problem over the last year and a half, but is now significantly worse with the Halloween update.
  • lindaindri441
    6 posts
    edited October 2014
    I have a Samsung S4.

    It crashed a lot during Clash of the Clones, but it has been worse during this update. I can't even get it, without it going to the loading screen then coming up with "Unfortunately, tapped out has stopped working". And when I can get it, it's not long before it freezes and crashes. So frustrating.
  • warlord2k11
    1 posts
    edited October 2014
    crashes here to on my samsung galaxy player too
  • kdw1969
    3 posts
    edited October 2014
    Played Halloween 2-3 days and all was OK.
    Now the doughnut just spins during login until it times out and the game exits.
    Samsung Note 2, KitKat.


    ***Update***
    Uninstall/reinstall took care of it.
    Post edited by Unknown User on
  • Bravewall
    4253 posts Member
    edited October 2014
    Here is an updated list of problems, with corresponding devices.

    Frozen at loading screen, won't start
    Galaxy Note 4.4, Galaxy S4 4.4.2

    Crashes before entering game
    Galaxy S5 4.4.4, Galaxy S4, Galaxy S3 4.4 + 4.4.2

    Recognizes user and level at load screen, but starts game from the beginning
    Galaxy S3 4.4

    Frequent Crashing
    Galaxy S3 4.4.2, Galaxy Tab4 4.4, Galaxy S5 4.4.2, HTC One M8 4.4.3, Motorola xOOM2
    Recommended: Remove friend requests, and clear cache from your application settings.

    Stuck at loading screen, during update installation process
    Galaxy S5

    Larger text and icons blocking most of screen
    Nexus 7 4.4, Lenovo Yoga tablet 60047 4.2, Lenovo A10-70 4.2

    Can't send friend invites, incorrect message saying friends list is full
    Galaxy Tab4 4.4, Galaxy S5, Moto G 4.4
  • boru73749
    4 posts
    edited October 2014
    cant log into my account for about a week. kindle player says cant find server and starts a new load game screen then crashes
  • Bravewall
    4253 posts Member
    edited October 2014
    There is a troubleshooting page specifically for Andoid. This may not solve every problem, but its worth a shot:
    http://help.ea.com/en/article/troubleshooting-steps-for-android/
  • benb61
    62 posts Member
    edited October 2014
    I tried all of the trouble shooting tips, and Nada. My fiance has an older Samsung tablet running android 4.1.2 and there are none of the larger text or icons issues. The issues I'm having are only in TSTO. None of my other apps are experiencing the same issue. This is really annoying.
  • ZAINH17__ZSH
    2739 posts
    edited October 2014
    Can't play on kindle fire hdx (and my ipod touch)
    Both say "can't connect to server" and MAYBE it'll work if I try again :evil: :evil: :evil: , but it doesn't and occasionally it will kick me out back to the home screen. Had this throughout the stonecutters update but the halloween update made it far worse.

    Edit: I get a bit of lag on a football (soccer) game I play, but TSTO is the only game that is giving me this trouble. Even Fifa 14 (also on Origin) is not giving me grief.
  • Danfull
    4 posts
    edited October 2014
    Reinstalled the game. Now it says another device didnt save my springfield. I havent played it on any other device.

    Samsung Galaxy S3 4.4 Kitkat
  • Bravewall
    4253 posts Member
    edited October 2014
    Can't play on kindle fire hdx (and my ipod touch)
    Both say "can't connect to server" and MAYBE it'll work if I try again :evil: :evil: :evil: , but it doesn't and occasionally it will kick me out back to the home screen. Had this throughout the stonecutters update but the halloween update made it far worse.

    Edit: I get a bit of lag on a football (soccer) game I play, but TSTO is the only game that is giving me this trouble. Even Fifa 14 (also on Origin) is not giving me grief.
    If it doesn't work on android and Ios, it shouldn't be a device specific problem. But contact EA.
  • Bravewall
    4253 posts Member
    edited October 2014
    Danfull wrote:
    Reinstalled the game. Now it says another device didnt save my springfield. I havent played it on any other device.

    Samsung Galaxy S3 4.4 Kitkat
    that's ok. That message will pop up anyways. Just click play now and then click continue.
  • magoosmama
    1 posts
    edited October 2014
    Glad I'm not the only one having problems. I have a samsung galaxy tab 3. It won't load.
  • RiderXXL
    13 posts
    edited October 2014
    Samsung SIII and Tab3, running android 4.4.2

    Somme times wont start, just try a second time and it works.
    But now I did allready 5 times the quest of trick ot treat and the game wont accept it. Every time I have to do it again.
    I recieve the 100$ and the xp ❤️❤️❤️❤️ have to do it all over again...
  • lynds777
    81 posts
    edited October 2014
    My game keeps crashing before it starts, I've a Galaxy S3 on 4.3 (the most up-to-date version for my country)
  • jm0364175
    2 posts Member
    edited October 2014
    I'm sure everyone is having this problem so let me explain:

    I've been able to play the new update since it released and so far I had gotten to the ❤️❤️❤️❤️. However yesterday I tried to head back in and start up the game but then it sent me back to the home screen. Here's what happens:

    1: The game starts with the Gracie Films, Fox and EA logo.

    2: It disappears how it normally does before going to the "Tap to continue" screen

    3: Instead of heading to the screen it ends up sending me back to the home screen.

    I've done it all. Restarted both the app and my phone, took out and re-inserted the battery, cleared my cache and so forth. The only thing I haven't done is delete and re-install my app because I'm really nervous about doing stuff like that.

    My phone is a "US HUAWEI T-Mobile myTouch Q" and yes it IS compatible with the app and is up to date.
  • t_cosmas760
    3 posts
    edited October 2014
    When i go to "friends" town, there are no actions available for me even though it indicates 3 actions available.
  • bubsx3
    65 posts Member
    edited October 2014
    Bravewall wrote:
    I can't send friend invites. I can only accept them. When I try to send, it tells me my list is full and I know it isn't. This does not happen on my old ipod.

    Galaxy tab 4, 4.4 Kitkat
    MotoG, 4.4 Kitkat

    Same problem Galaxy s4 + s5 does not happen on Apple
  • gowdsty
    10 posts
    edited October 2014
    HTC one, I'm lvl 45 and it won't let me get to my town. Just starts me off at the opening scene of the game with homer blowing up the town. Then goes to the first mission then crashes. I tried logging out but when I log back in it tells me that I'm already signed in with another device. Then back to the opening scene again..... This is an endless loop on my device. I was doing so well in the Halloween challenges, 5th out of 100 friends.... Now who knows..... So frustrating.
  • Molehouse72
    13 posts
    edited October 2014
    When i go to "friends" town, there are no actions available for me even though it indicates 3 actions available.

    That happened to me as well. It may just be because your friend has not downloaded the Halloween event. If you look in the top left hand corner of your screen whilst in your friend's town, it will either say you can send probes to the town (Halloween Update obviously) or 'vandalise' it, which would mean they still have the Clash Of Clones event and have not logged on in a short while to get the new updates.

    Also, see if they have any Halloween currency- eggs, probes, ammo etc. You can see this above or below their name before you click on it to go into their town.
This discussion has been closed.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!