EA Forums - Banner

Contacting EA by email

Have you tried this?

http://help.ea.com/en/contact-us/new/?

I haven't personally so idk if it's gonna work.

Replies

  • Bear_Tidwell
    11 posts Member
    edited October 2014
    Have you tried this?

    http://help.ea.com/en/contact-us/new/?

    I haven't personally so idk if it's gonna work.

    I was just trying to submit an issue and could not figure out how to do it via email either. The link above would not give the option for email. Not sure why the email option is gone.
  • maxeerg
    1010 posts Member
    edited October 2014
    Whenever I've clicked the contact button, I've always gotten an option for email. I would suggest going back at a different time to see what options show up.
  • bee88161
    2976 posts Member
    edited October 2014
    I'm curious about this too, in the past I've always been able to email but at the moment the email option isn't there for me either, been trying for a few days :?
  • LostCauze-NL
    315 posts Member
    edited October 2014
    So last night took me another hour untill the chat finally ended anticlimacticly with a "Sorry, i couldn't find a specialist to get acces to your account, please try again tomorrow".

    Today i try, it goes from "waiting time 60-65 minutes" to "Sorry, there are no advisors available at this time."


    What the f.....
  • maxeerg
    1010 posts Member
    edited October 2014
    "Customer service: Send email to [email protected]" from the Info section in the game. I sent an email to there once. Only got an automated reply, so I can't confirm that any person ever reads them.

    There are also some EA people on Twitter.
  • LostCauze-NL
    315 posts Member
    edited October 2014
    Thanks! Very helpfull.
  • maximbarne126
    3911 posts Member
    edited October 2014
    bee88161 wrote:
    I'm curious about this too, in the past I've always been able to email but at the moment the email option isn't there for me either, been trying for a few days :?

    Yeah, they seem to have taken it away :wink:
This discussion has been closed.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!