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Didn't get the Donut Torture Device

I know this might sound obvious but have you checked your inventory? That's where it ends up for everyone I think.

Replies

  • steviebwell
    163 posts
    edited October 2014
    Yes I have checked my inventory and reset the game too.
  • NickiElliott
    336 posts Member
    edited October 2014
    Mine turned up right away. Have you contacted EA support, I'd try live chat, they're normally pretty good :)
  • steviebwell
    163 posts
    edited October 2014
    I am getting ready to do contact them, was just hoping that maybe it showed up after a bit or that I needed to do something first.
  • TzipiTzipora
    173 posts
    edited October 2014
    I figured but thought I'd ask. When I got mine a quest popped up to place the DTD and send Homer to it. I assume you never got that? Does collecting anymore probes do anything? I would contact EA's customer support, they can log into your game on their end somehow and will be able to see you have the right amount of probes and no DTD so they should be able to get it to you somehow I would think.
  • ephphoneapps
    4070 posts Member
    edited October 2014
    what does the prize menu say?
  • steviebwell
    163 posts
    edited October 2014
    I never received the prompt and Homer is currently free. Waiting for a call back since the chat support is not available right now.
  • 4kidsandacatdog
    3090 posts Member
    edited October 2014
    Past the 8,050 needed for the DTD and I didn't get it. Has this happened to anyone else?

    Wow that is suckish! Hope thwy resolve it. Got mine this morning np.
  • billdoors1533
    303 posts Member
    edited October 2014
    Past the 8,050 needed for the DTD and I didn't get it. Has this happened to anyone else?

    No as soon as you qualify a popup comes up and tells you that you have won it I got mine yesterday morning
  • steviebwell
    163 posts
    edited October 2014
    After 2 attempts they were able to get it fixed. For some reason as soon as I got the DTD my game would reject it, so it took them a few minutes to figure it out but now I have it.
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