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Zutroy is missing

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Yes, there is a problem in some people's towns. I play two games and 1 got Zutroy in my main town and the other did not. I have contacted EA and they are aware of the problem and are working on a fix. I hope this help you

Replies

  • kakohomer
    29 posts Member
    edited December 2014
    bgfujino wrote:
    Yes, there is a problem in some people's towns. I play two games and 1 got Zutroy in my main town and the other did not. I have contacted EA and they are aware of the problem and are working on a fix. I hope this help you

    Saw your reply in another topic. Thank you again!
  • jgame666
    11 posts
    edited December 2014
    I am also missing the new character.

    For EA:previously after finishing a task the program would get stuck, i.e. I could not click on the cave or receive the prize. I would then go to either Krustyland or visit friends and then return to Springfield. It would then proceed as normal. I did find the cabin in inventory but not the new character.
  • krista3210
    21 posts Member
    edited December 2014
    My main town got zutroy my secondary did not. I've finished all the quests. Username krista0123 ...can't get through to ea help, so I hope we get a fix soon.
  • edited December 2014
    Same problem for me, got the Cabin fever but no Zutroy.
  • ckiopmax
    3 posts
    edited December 2014
    I have the same problem, i have not zutroy although i have finish all the quest :((
  • roseann1868
    4 posts
    edited December 2014
    Zutroy is also missing in my game. What is being done about iT to get te bug fixed?
  • wolfborn_19
    8 posts
    edited December 2014
    Same here all tasks done no Zutroy
    the cabin i did get but i want Zutroy :)
    please fix this one
  • postdoom
    71 posts Member
    edited December 2014
    Fix asap please ea after all those tasks the final one goes bad :roll: :roll:
  • kjen19691969
    1 posts
    edited December 2014
    I finished all doors and no Zutroy
  • edited December 2014
    I've got the same problem. My game crashed as I finished the last tunnel task. I restarted and had the cabin but no Zutroy.
  • mikelmc1403
    1 posts Member
    edited December 2014
    Me too. Finished all the tasks, got the cabin, no Zutroy.
  • Gary_A_D
    866 posts Member
    edited December 2014
    I have the rat, and he went missing on a task I sent him on. He was hiding behind Burns mansion, but after the task, he showed back up. I chatted with him for a while, and he told me he was cloned some time ago, but there were flaws in his counter parts. He also told me, that they all go down to Florida to do deep sea fishing around the holidays, so, they're bound to eventually show up, and look for other towns to live in, or, they could be partying in the cabin.
  • minthasims
    18 posts
    edited December 2014
    I also did not get him. Neither did my husband or son. Hope they fix it soon.
  • Acme1970
    1 posts
    edited December 2014
    Same here, Just when i was about to complete the last task i got the "Bart screen of Death" & couldn't get into the game :x , When i woke up this morning i had the Fever Cabin prize but no Zutroy, Username is Acme1970
  • nick3402n
    18 posts Member
    edited December 2014
    I'm having the exact same issue. Got a cabin. Don't got a Zutroy
  • mischiefma567
    38 posts Member
    edited December 2014
    After looking up why I may not have gotten Zutroy I also discovered that, although having completed every tunnel in the 24 hours, I only have 21 elves and not the 25 I am meant to have. Can anyone tell me if I need to contact EA about this, or what else I may be able to do (choosing the game properly and restarting my android has not helped either problem). I am getting very annoyed as I also had a problem with the Easter quests where I stopped receiving baskets/eggs and got next to nothing from that whole time
  • lodewijkde786
    8 posts
    edited December 2014
    Zutro is inconspicuously missing after I finished the tunnels, also only 23 elves. Come on EA correct this.
  • Jonnelle
    4 posts
    edited December 2014
    Did not receive Zutroy either. Tried to live chat with EA, but I was waiting for over an hour and got fed up.
  • thesimurgh
    3 posts
    edited December 2014
    i too couldn't get zutroy or the elf. unless there's a 25 elf max and then i have my explanation.
  • simplybest511
    15 posts Member
    edited December 2014
    It is good to know I'm not alone with this problem. But I wish someone in programming would fix the problem.
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