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Game crashing repeatedly

Replies

  • edited December 2014
    abassnyc wrote:
    Same exact issue here. After the update, the game crashes on loading screen on three separate devices (Android and iOS). Origin, please address this soon as we are missing part 2 of the event.

    I'm also having this issue... I was having an issue that caused me to miss out on the nativity scene too. This is becoming a bit ridiculous...
  • pvrooden1024
    142 posts Member
    edited December 2014
    My game crashes as well. Contacted EA but they seem to be closed for the holidays until the 27th ?
  • jstutz2nd
    2 posts
    edited December 2014
    Mine keeps crashing too. I cannot get past the login screen. Galaxy s5 active.
  • Zbigb4life
    1 posts
    edited December 2014
    Having same problem. Also uninstalled and installed bit keeps ccrasing. I miss the second phase!
  • Alyndrya
    21 posts Member
    edited December 2014
    I'll add to to this. I cannot get past the load screen on my Samsung Galaxi S4 Mini phone and Nexus 7 Tablet without it crashing almost immediately. It happened not long after Part Two began and updates installed.

    Wonderful Christmas present...
  • ranmahenta588
    5 posts Member
    edited December 2014
    Same problem.
    Game closed itself after login in all my devices (android) reinstall the game docent help.
  • sarice8
    10 posts Member
    edited December 2014
    Same, crashing after latest update after starting phase 2.

    After phase 1 my wife's game was crashing to desktop on login.
    The update today fixed that, fortunately, but it introduced the same crash into my game (except that I did the first quests of phase2)
  • hollowsole
    3 posts
    edited December 2014
    Same here can't load the game keep getting kicked out please fix this.
  • SuuperSmiile
    64 posts Member
    edited December 2014
    Same for me on android. So many dumb issues on this game
  • kalabeto
    2 posts
    edited December 2014
    Same here. Happening both on iOS and android devices. the game crashed
  • postdoom
    74 posts Member
    edited December 2014
    Here too, can't get past the log in screen on xperia z1 receive the unfortunately tapped out has stopped working message. Ridiculous situation :evil: :roll:
  • Mortia
    6 posts Member
    edited December 2014
    I was able to get in briefly to progress quests etc. Came back to check in and now both accounts, on multiple devices, crash on loading screen. It's gone from bad to worse. Very disappointing, very EA. :(
  • zapintos
    10 posts
    edited December 2014
    My game was not working yesterday, but then it did after the fix, but this morning my brother's account started crashing.
  • 0holovoid
    2 posts
    edited December 2014
    Can't get into my game either - game crashes while trying to load my game (after I tap to start playing) - can start a fresh game OK.

    'Nice' xmas present...
  • userjos
    1 posts
    edited December 2014
    I keep getting unfortunately tapped out has stopped on android tablet
  • willielikesthat
    6 posts Member
    edited December 2014
    EA, help! i'm having the same problem.
    Started happening around 8PM pacific.
    Keep getting the "Unfortunately Tapped Out has stopped" crash msg.
    Samsung Galaxy S3.
    Android 4.4.2
  • MrsTreasure
    4 posts
    edited December 2014
    I am also having this problem. In fact, it's my husbands account that is having the issue. I was able to log in to my account on my Kindle fire. His account will not log in, and now the app will not even load on the phone at all. I have cleared cache, cleared memory, reset settings, and uninstalled/reinstalled, but his account will not log in. Please fix this, EA. Geez. What a terrible time to abandon your customers with a defective update.
  • engbjergjes
    3 posts
    edited December 2014
    Crashing on the loading screen for me as well
  • edited December 2014
    Crashing on loading screen on my Galaxy s3 and Tab 2 10.1 at the same place on both. Right after the tap to login. Partner is able to visit my town, so it's not glitched. Just put Homer on a the tunnel opening and went to Krustyland. Got the tree and Lard Lad skin and tried to go back to Springfield, and bam! I haven't been able to load my town since.

    Just a question, how many also had the Zutroy bug? I did.
  • jadabella749
    7 posts
    edited December 2014
    My Springfield is crashing as well, multiple devices. I was trying to log in expecting Homer to have completed his tunnel-guarding task.
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