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Game crashing repeatedly

Replies

  • Pet Elf
    12 posts
    edited December 2014
    Adding myself to the list, haven't been able to get on since this morning. Tried reinstalling, cleared cache, the works but no luck. Hoping that I can atleast get on for a minute to get the free christmas items before they're gone.
  • blamblam777
    2 posts
    edited December 2014
    Tried reinstalling twice etc etc etc and still the game crashes out after I login...there's definitely a bug.
  • VanDamage88
    3 posts
    edited December 2014
    Just adding to the list. Seems to have been triggered after task of Homer standing on the Elves' door. Game crashes on my Galaxy S4 (KitKat) and the old Galaxy S2 (Jellybean). Doesn't appear to OS centred however as multiple platforms are reporting the issue. Kinda bummed at missing out on any TSTO Christmas goodies. I'm sure it'll be fixed soon.
  • seefouryoung
    3 posts Member
    edited December 2014
    I am having this issue too. Got the update last night. Put Homer on 4h task. Woke up this morning and game kept crashing. A couple hours later, my game gets stuck on the Bart screen. My other account works. The account having issues doesn't work on multiple devices. Don't want to miss out on the Christmas quests/event.
  • andmglge
    10 posts
    edited December 2014
    Me too... I'm a bit tired about these crashes...
    I can't play because the game stops after logging in. I've had this problem since Homer started his 4-hours action...

    My id is andmglge
  • devinjvr
    3 posts
    edited December 2014
    Mine's working again!

    Thanks guys
  • wdonna33379
    12 posts Member
    edited December 2014
    Unfortunately, Tapped Out has stopped. I try to go into game and have been getting this message box since yesterday afternoon. I have been lucky not to have problems untill this started. The game card i got for Christmas is sitting right here and i cant use it. :cry:
  • snuttgumman1
    29 posts
    edited December 2014
    It seems to be problem with the Android phones as my son use his Ipad with no problems at all.
  • cloudiie682
    5 posts
    edited December 2014
    I also have the same problem! After pressing the "Log In" button the doughnut spins for a bit and then the game crashes! :cry:
  • ndeeka
    440 posts
    edited December 2014
    It seems to be problem with the Android phones as my son use his Ipad with no problems at all.
    Apple devices are affected as well.
    Just not all of them, which is also the case for Android powered devices.
  • Chris_KOTW
    9 posts
    edited December 2014
    Just tried playing without logging in and it works fine so I guess the 4 hour task with Homer must be what's causing it.
  • papamio28
    1 posts
    edited December 2014
    I have the same issue too. I am not able to pass the log in screen and then it closes; It is being like that since I placed the cannon in the Christmas 2014 event part II. I am missing the game, and sure I don't want to miss part II of the Christmas 2014 event.
  • DeeZajN
    1 posts
    edited December 2014
    andmglge wrote:
    Me too... I'm a bit tired about these crashes...
    I can't play because the game stops after logging in. I've had this problem since Homer started his 4-hours action...

    My id is andmglge


    That´s exactly what happened to me, i started the task with Homer standing on the elf cave and haven´t been able to log on since that. It´s been 9 hours now....
  • das_sheeps
    3 posts
    edited December 2014
    Same problem for me. It appears to be an account issue. I can play anonymously and my wife's account is fine, but I can't log in and play under my origin account. Really glad I didn't waste money on Gil.
  • iMelsom
    1 posts
    edited December 2014
    Same with me. Game keeps crashing on load screen after starting Homers quest for standing on elf-cave doors.
  • ICPatches
    17 posts Member
    edited December 2014
    I play on a Kindle Fire HD, same problem can't login, so all of these xmas goodies that were announced today and are only good to get for today, are doing me no good.
  • daepitome
    1 posts
    edited December 2014
    Adding myself to the list. Just tried uninstalling and reinstalling but still nothing. This is crap. Better give us more time to get all the stuff or I may just be uninstalling for good. :thumbdown:
  • christianashley
    11 posts
    edited December 2014
    Same here been trying all day and been out for at least 14 hours (lasted was able to log in was 1 am it's 3 pm now. I even got message to come back to springfield cause it's over run with elves and still nothing
  • edited December 2014
    Android user here.

    The game wouldn't open for me until noon yesterday.

    After that, throughout the day, I noticed strange things like questlines disapppearing, jobs not paying out, two of my friendship donuts vanishing, and the Sideshow You booth not working.

    Last night, I sent Homer to sit on elf cave. It's noon again and I haven't been able to log in since.

    I cleared the cache, reinstalled the game, and even tried playing anonymously. In anonymous mode, it works fine. Try to log into my own Springfield and... instant crash.

    Please fix and restart whatever's going on.
  • Boetn
    3 posts
    edited December 2014
    Same issue over here. game starts, brings me to my account screen, but when i tap to go trough it just crashes.
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