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Frozen out AGAIN

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Same with my nephew's game. Crashes every time he tries to enter the game. Uninstall/re-install did not remedy the situation. Annoying!

Replies

  • groovephil
    80 posts
    edited December 2014
    Same here, this game is turning into a piece of *.

    It's not like they can't afford to fix it. ****.
  • blbrooks38
    217 posts Member
    edited December 2014
    Same here. Game crashes upon log in. More time to spend with the family since it probably won't be fixed, if I'm lucky, until after EA returns from Christmas vacation
  • Psdance
    150 posts Member
    edited December 2014
    First time for me. I can't get into my two towns. One is on an 5S running iOS 8.1.2 and my 2nd town on a Note4 running Android 4.4.4. I guess I should try my iPad?
  • bort0matic
    109 posts Member
    edited December 2014
    STOP FAILING, EA!!!

    I know that testing elasticity of demand is the real game for EA but all this failure is getting me down.
  • [Deleted User]
    0 posts Member
    edited December 2014
    Same for my husband's game. Tried reinstalling and also changing from iPad to iPhone but no joy. It's odd because my game is ok on both devices so presumably its something specific to his town. That makes me think this might need a call to EA support to reset his town.
  • Mirality
    251 posts
    edited December 2014
    Same here. At least on my main tablet the game just insta-crashes. :(
  • nurnsgordy922
    6 posts
    edited December 2014
    Same, can't load the game, just returns to desk top, I am using iOS 8 on my iPad
  • duncanbrow162
    281 posts Member
    edited December 2014
    Same here too :(
  • cokernut001
    13 posts
    edited December 2014
    Same here. Cannot log in on multiple devices and uninstall/reinstall doesn't fix it.
  • TzipiTzipora
    173 posts
    edited December 2014
    What devices is everyone using? I see some have mentioned but I think it may be device related because my main game is doing this on my iPad (which is also two versions of iOs behind so its not iOS version dependent) but my cheap Kyocera Android powered phone opened my secondary game just fine. Don't really care for phone play but I guess at least I have the option to log out of my other game and log in my main game there... Bummer though because I was prepared to buy some more donuts- with iTunes cards I had saved and that's obviously not going to be doable.... And no way I can maintain both games on one device, total pain in the neck.

    How the heck did this happen though? There was no App Store update so does updating the darn game crash us out when just hours ago the darn game worked fine???
  • trotmane1
    59 posts Member
    edited December 2014
    Same issue here - on Iphone. Has anyone tried deleting and reinstalling the game? Has it worked?
  • billdoors1533
    303 posts Member
    edited December 2014
    trotmane1 wrote:
    Same issue here - on Iphone. Has anyone tried deleting and reinstalling the game? Has it worked?
    I tried and it makes no difference
  • furrykiltman
    661 posts Member
    edited December 2014
    Was albe to sign on this morning to see all winter event prize tracker disappeared. After clearing everyone, nothing happened. Assigned characters to tasks, signed onto the forum to see what was up. After posting the issue of no start to part two, I signed in & got Lisa's and Gil's dialogue. Had to used donuts to speed up Homer & Lisa, since sent them on tasks the first sign in.

    Now went back to fit in the new items to not be allowed in. Hopefully it will be like it has been the last couple of days and not last long.
  • FeeJay1111
    235 posts Member
    edited December 2014
    So frustrating to not get into the game. Especially after all the glitches I've encountered recently. Even more annoying - husband sitting across room got update, no problem. Grrr.
  • illislune
    177 posts Member
    edited December 2014
    I had a few problems connecting but eventually it worked - I wonder if it's just the number of people trying to login that's causing the server connect problems.
  • judeepolds805
    5 posts
    edited December 2014
    Same here. iOS crashes every time when loading. Never had this before. Maybe sheer number of players off work?
  • USC2000
    6 posts Member
    edited December 2014
    Another iOS crashes here, on iPad. I uninstalled, reinstalled, no dice.

    It was fine at midnight PST.
  • Rosshk
    729 posts Member
    edited December 2014
    Add me to the list. Game crashes immediately after tapping the screen to log in. Using an iPhone 5S. Also tried using an iPhone 4 and it still crashes. I've been having server issues since Sunday, but the iPhone 4 helped me get into the game. Not this time though.

    Has anyone contacted EA about this yet?
  • cornick1234
    189 posts Member
    edited December 2014
    Not working here either on iPad or android phone, I'll keep trying, it'll work eventually!!
  • cokernut001
    13 posts
    edited December 2014
    Rosshk wrote:
    Add me to the list. Game crashes immediately after tapping the screen to log in. Using an iPhone 5S. Also tried using an iPhone 4 and it still crashes. I've been having server issues since Sunday, but the iPhone 4 helped me get into the game. Not this time though.

    Has anyone contacted EA about this yet?

    I just had EA call me. They said a lot of people are experiencing the issue and it won't be fixed until after Christmas (48 hours).

    I would hope they would extend the date for everyone that misses out on these two days.
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