I was lucky enough to get in briefly earlier. I started Phase 2, bought a boatload of donuts, bought a bunch of premium items I'd been drooling over, and start on some of those quests. Also sent Zutroy on his 36-hour job. Didn't log out, but left my town to play the waiting game, because even though it sucks, I have no one around with whom to play Hungry Hungry Hippos. Now, I'm in the same boat. My game has pooped itself. Try to log in. "Unfortunately, Tapped Out has stopped" GRRR!!! :evil: I don't know if I should be glad I got to buy one boatload, or hacked off that I might not get to buy a second before Ol' Gil disappears again. I've only got one device, a Galaxy Note 2. It'll let me play anonymously, but kicks me out of MY town. TL;DR: My game has also taken a crap. Sorry for everyone, but at least we're all in this together.
I also got called back by EA (must say, that was fast). It is indeed a BIG problem and they are trying to fix it. The rep I spoke to didn't say anything about how long it would take or that they were taking time off over Christmas, so who knows. He did say he'd make a note on my ticket so that if I missed anything because of the outage, that I could call EA back and talk to the In-Game department, and they'd be able to put anything into my account that I'd missed. So I encourage anyone who can to put in for a call, or else email. It might help you later.
Meanwhile...just keep trying. :-(
Imagine there's a signature image here.--Lynn McKenzie
First the game updated and then I had issues getting the game started. Now I can play, but there is no Christmas phase 2. Getting tired of these issues. :evil:
Worked for me, but I had to go to KL after the update to get Gil and some of the phase 2 quests to pop. So whatever was behind the frozen tunnels is still alive and well, but now you can't use the tunnels to check on it.
Guys I know you say you have tried everything. But there was a glitch update yesterday I have told a load of folk to do this and it has worked so why don't you try this too. ?
Have you tried removing all the apps you don't use, All the photos you no longer want clearing the cache, Deleting the simpsons app and hard closing your device. Then re installing the simpsons app ? Try that it might help.
This has worked for me and I have been playing ever since so maybe you should give it a go. :thumbup:
Tried all of this and nothing. I can log into feeder town but not my main account. Thanks for the tips and the link to ea help, I submitted a help ticket so hopefully enough of those and they can give it some attention.
Replies
Meanwhile...just keep trying. :-(
oh boy berries and cannons, i cant wait
Ditto. I think they rushed out a fix. Try logging in now! And good luck!
Great news! You fixed it Sue....
I can get on now as well.
Still no Zutroy and phase 2 seems stalled, but at least got back in. Keep trying folks, you'll hit the update soon!
Good luck to those still waiting for a connection or update.
Tried all of this and nothing. I can log into feeder town but not my main account. Thanks for the tips and the link to ea help, I submitted a help ticket so hopefully enough of those and they can give it some attention.