EA Forums - Banner

CLASSIC EA (horrible CSR, joke of a company)

Long time lurker, first time poster! ;-)

But before I really contribute to topics concerning the game itself, I felt I needed to share this when I read your little chat excerpt...
Got this totally unrelated reply via mail a few months back when the quest for King Toots didn't trigger in my game:

"Hello,
my name is xxxx and I am happy to help with handling your case. I have saved all the necessary information that your FUT was hack. I suggest to call us live because all problems need verification of account, will be handled via live chat or telephone.
You can contact us by logging in on http://help.ea.com/contact-us and choose option ``Live Chat´´ or ``call me´´ for connecting with agent in contact.
We are waiting for your reply so we can solve your issue, because your case is of higher priority of us."

I still have to chuckle when I read this mail - and I have no idea what a FUT is... ;-)
Maybe anyone of you can enlighten me?

Replies

  • Neglecterino
    5175 posts Member
    edited May 2015
    bud2046 wrote:
    Long time lurker, first time poster! ;-)

    But before I really contribute to topics concerning the game itself, I felt I needed to share this when I read your little chat excerpt...
    Got this totally unrelated reply via mail a few months back when the quest for King Toots didn't trigger in my game:

    "Hello,
    my name is xxxx and I am happy to help with handling your case. I have saved all the necessary information that your FUT was hack. I suggest to call us live because all problems need verification of account, will be handled via live chat or telephone.
    You can contact us by logging in on http://help.ea.com/contact-us and choose option ``Live Chat´´ or ``call me´´ for connecting with agent in contact.
    We are waiting for your reply so we can solve your issue, because your case is of higher priority of us."

    I still have to chuckle when I read this mail - and I have no idea what a FUT is... ;-)
    Maybe anyone of you can enlighten me?

    Is that anything like FUB..? :shock:
    :lol::lol:

  • HappyGamer73
    2403 posts Member
    edited May 2015
    bud2046 wrote:
    I have no idea what a FUT is... ;-)
    Maybe anyone of you can enlighten me?

    So many possible answers, most of which could get a person kicked off the forum! :lol:
  • neuroheart
    8132 posts Member
    edited May 2015
    bud2046 wrote:
    I have no idea what a FUT is... ;-)
    Maybe anyone of you can enlighten me?

    So many possible answers, most of which could get a person kicked off the forum! :lol:
    First thing that sprang to my mind certainly isn't all-ages appropriate! :lol:


    *edit* googling it, it might stand for FIFA Ultimate Team. None of the other possible meanings made much sense coming from an EA rep.
  • bud2046
    62 posts
    edited May 2015
    neuroheart wrote:
    *edit* googling it, it might stand for FIFA Ultimate Team. None of the other possible meanings made much sense coming from an EA rep.

    Ah, yes, that might be it! I have no idea where the rep, or whoever that was, got that from... I contacted them about TSTO and not FIFA - in fact the last FIFA I played was in 1999 :D

    Long story short, I tried initiating a live chat a few times, but after trying a few times and waiting for about five hours each time without any reaction, I gave up.
    A few days later the King Toots quest triggered when I placed the Krustyland Shuttle. Didn't know that the shuttle had anything to do with it, but whatever. A few days later they closed the case without contacting me again.

    That's how I lost all my confidence in EA support before I even had any... If that makes any sense... :roll:
  • Upper90Ninja
    115 posts Member
    edited May 2015
    neuroheart wrote:
    bud2046 wrote:
    I have no idea what a FUT is... ;-)
    Maybe anyone of you can enlighten me?

    So many possible answers, most of which could get a person kicked off the forum! :lol:
    First thing that sprang to my mind certainly isn't all-ages appropriate! :lol:


    *edit* googling it, it might stand for FIFA Ultimate Team. None of the other possible meanings made much sense coming from an EA rep.
    Yes it's Fifa Ultimate Team. Great game, stupid glitches, scrappy tech support. ThAnks Ea
  • cdepast
    2462 posts Member
    edited May 2015
    dilbert_call_center.gif
This discussion has been closed.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.