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crashing when visiting neighbors

As was suggested I am starting a separate thread regarding this issue. I play on an iPad and am at level 53. This issue began during the Terwilliger event making collecting items very difficult. After the update the problem has persisted. I have tried re-installing the game but it didn't help. Sometimes it happens less if I wait until all the money & points have collected and the "Thanks!" message appears; other times it crashes before I even tap the three items.

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