I'm experiencing this on an IPad, android phone and a Kindle tablet.
Just call the call back from EA.
It's a known issue and they are working on the servers.
He said it should be fixed in 24-48 hours.
I would be compensated, just use the case number and call back after a successful log in.
He also wanted to close my case..
(I asked that it not be closed until it's resolved. He did not like this but left it open. )
So basically 24-48hrs is back to looking like a Monday fix then :roll:
Good man for getting your case left open :thumbup:
I'm hoping this is resolved quicker than the time.. Best thing people can do now is contact EA, get a call back.
Hey I have a problem with my game. I had a task for the football Nelson quest line that required Nelson Lisa and Apu and I sent Lisa and Nelson on their tasks but I had to wait for Apu to finish his 24 hour task for the main quest line. Once Lisa and Nelson had finished their tasks the icon has disappeared from the taskbar and I couldnt finish it with Apus part. I hard closed my game to see if that would help but I cant get back in now on either my iPad or my phone. It crashes on the splash screen every time I try to login.
I believe I just started the homer confronts lady duff quest
I have an iPhone 6+ and the crashing started happening to me this morning as soon as I started the homer and lady duff questline. I sent them on their quests, then tried to play a tap ball game and it crashed. I have uninstalled/reinstalled and restarted my phone to no avail. i hope this gets fixed soon!!
I caught the warning sticky on time...I have the 2 offending tasks (make homer conront lady duff and make lady duff promote lady duff) ready to go once there is a solution to the issue. I would also be willing to test a possible solution if one comes up...
I have noticed the game seems to be struggling a lot since the last update on my ipad air, not sure if this is related, but figured I would put it out there.
This is exactly what happened to me, but it fixed itself last night. I still have the Lady Duff skin and all the flags I bought. EA gave me 20 donuts for my troubles. :-)
Did you contact EA or did it just fix itself?
I contacted EA and they gave me the "reset to this morning and lose everything" option, but then it just started working again, with apparently no help from EA.
My Gane is having the same issue. I open it up and I get the message unfortunately tapped out has stopped working. I have tried deleting data, deleting game and reinstalling. Nothing works. Since reading on here hopefully ea will get the bug fixed associated with lady duff man jobs.
Replies
I'm hoping this is resolved quicker than the time.. Best thing people can do now is contact EA, get a call back.
You can do this here. http://help.ea.com/en/contact-us/new/
Don't let them say the case is resolved.. Nothing is hated more for a support center than unresolved cases.
Let's just hope they fix this as quick as they do When they discover a donut glitch has gone public.
"Downloading Updates 9/251"
*sigh
That didnt work for me
Me either. :x
Will use this time redoing my Boom Beach base.
Cannot get into game.
I believe I just started the homer confronts lady duff quest
I have noticed the game seems to be struggling a lot since the last update on my ipad air, not sure if this is related, but figured I would put it out there.
mwd232s876
I contacted EA and they gave me the "reset to this morning and lose everything" option, but then it just started working again, with apparently no help from EA.