I rushed Brandine. I had 2 weeks left and rushed for 6 donuts. Did not receive a kid. I contacted EA and they tried to add the kid to my game but it didn't work. They put me on hold and then said it is a widespread issue with the monorail update. Said an update would come soon to correct but unsure how we will receive our kid. They told me to save my ticket number and they reimbursed my donuts.
Again? I have like 20 something days left after paying donuts the last time. All of her kids have been donut induced labor....I think I'll wait this one out at least until they fix the issue people are reporting.
I had 13 days to go so used 6 donuts to speed up. Didn't get my 2nd spuckler . Contacted EA via live chat & was told lots of people having the same problem & it's been escalated. Was given 5 donuts for the inconvenience & was told that the spuckler would be added later.
Hello everyone! I was waiting for Brandine's first spuckler (11 days missing), so I decided to rush it for 6 donuts and luckily no problems, I received it!Maybe the glitch is only for 2nd or 3rd spuckler...
I rushed Brandine. I had 2 weeks left and rushed for 6 donuts. Did not receive a kid. I contacted EA and they tried to add the kid to my game but it didn't work. They put me on hold and then said it is a widespread issue with the monorail update. Said an update would come soon to correct but unsure how we will receive our kid. They told me to save my ticket number and they reimbursed my donuts.
I had 13 days to go so used 6 donuts to speed up. Didn't get my 2nd spuckler . Contacted EA via live chat & was told lots of people having the same problem & it's been escalated. Was given 5 donuts for the inconvenience & was told that the spuckler would be added later.
From what recently happened with the SH donuts glitch, I wouldn't count on an update or a fix adding a Spuckler. It's good that you got your donuts back too, though
EDIT: I am guessing any update or fix that they come up with will probably just prevent this glitch from occurring again. But that is just a guess
EDIT 2/update: I received my Spuckler the other day - I had reported it in another thread initially, then reported it in this thread today. Thought I'd edit this post to let people know. I'm not sure what happened - but I'm glad to hear I was wrong and people are getting their Spucklers. Good luck to those who haven't gotten it yet - mine appeared randomly, so let's hope that yours do as well.
Hello everyone! I was waiting for Brandine's first spuckler (11 days missing), so I decided to rush it for 6 donuts and luckily no problems, I received it!Maybe the glitch is only for 2nd or 3rd spuckler...
Really glad to hear that you got your Spuckler!
And Welcome to the Forum! I see you joined a while ago but this appears to be your first post!
Thank you! Yes, I've been playing TSTO for almost a pair of years if my memory serves me well, but I had never posted anything till a few minutes ago :P I've been lurking for quite a while, Love this forum, it's really nice and useful!
I posted in another thread. I rushed for 13 donuts, but no spunkler. Searched and searched. So I contacted EA and they gave me back the 13 donuts and an add'l 50. But now I still have the task to "Birth another spunkler". So I'm not sure if it was "worth" it or not.
You are better off than me. I was told that "a patch will fix it" and got nothing.
Just got off the phone with EA - they restored my donuts, but were unable to add the Spuckler (as there are 3 of them they said it may cause other issues to occur if they just added a Spuckler).
If you have the option to receive a call back then select that - I find that getting a callback often gets better results and is more efficient than the live chat or email option, as the callback centre seems to be able to connect with people higher up in the support team chain.
If you do not have the call back option, try live chat.
I just did the live chat, I spend 13 doughnuts to complete the task which i didn't get my Spuckler. He gave me 30 doughnuts since i told him i would have to start from the begining, plus gave me an extra 5 dougnuts for the trouble
I just did the live chat, I spend 13 doughnuts to complete the task which i didn't get my Spuckler. He gave me 30 doughnuts since i told him i would have to start from the begining, plus gave me an extra 5 dougnuts for the trouble
i got the idiot that told me to store Brandines building
um. she doesn't have a building
then s/he told me to wait 24 hours for a server sync
yeah. that'll fix it :roll: :roll:
I'm sorry to hear that they didn't refund your donuts or resolve the issue for you
Sometimes it takes more than one attempt - it seems like some reps are able to do more than others. I would suggest trying again after waiting 24 hours and referencing the ticket number of the case you just reported, telling them that the issue wasn't resolved.
That's up for you to decide but I wouldn't speed her up. Did so myself using 13 donuts; Got the money and experience but didn't get the message that I got another Spuckler. Haven't seen it wander around town either
today was Brandines day to birth her 3rd child in my Springfield. Only got the money and XP no Spuckeler spawn. I should have tapped on her before I started the Monorail event and maybe I would have gotten the last child. :roll:
Replies
From what recently happened with the SH donuts glitch, I wouldn't count on an update or a fix adding a Spuckler. It's good that you got your donuts back too, though
EDIT: I am guessing any update or fix that they come up with will probably just prevent this glitch from occurring again. But that is just a guess
EDIT 2/update: I received my Spuckler the other day - I had reported it in another thread initially, then reported it in this thread today. Thought I'd edit this post to let people know. I'm not sure what happened - but I'm glad to hear I was wrong and people are getting their Spucklers. Good luck to those who haven't gotten it yet - mine appeared randomly, so let's hope that yours do as well.
Really glad to hear that you got your Spuckler!
And Welcome to the Forum!
I'm on level 49...
At what level will this pregnancy quest trigger?
I just did the live chat, I spend 13 doughnuts to complete the task which i didn't get my Spuckler. He gave me 30 doughnuts since i told him i would have to start from the begining, plus gave me an extra 5 dougnuts for the trouble
um. she doesn't have a building
then s/he told me to wait 24 hours for a server sync
yeah. that'll fix it :roll: :roll:
I'm really glad to hear you got your donuts back
It's also nice that they gave you some extras!
I'm sorry to hear that they didn't refund your donuts or resolve the issue for you
Sometimes it takes more than one attempt - it seems like some reps are able to do more than others. I would suggest trying again after waiting 24 hours and referencing the ticket number of the case you just reported, telling them that the issue wasn't resolved.
today was Brandines day to birth her 3rd child in my Springfield. Only got the money and XP no Spuckeler spawn. I should have tapped on her before I started the Monorail event and maybe I would have gotten the last child. :roll:
Are there any plans to rerelease brandine?
As far as I'm aware it is unknown if they are going to release her any time again soon - they re-released her last Valentines Day (2015).
I just checked the TSTO wiki - it is speculated there that she will be returning on August 16 available until August 23!