EA Forums - Banner

Freezing? - Call EA

Replies

  • gaia1973is408
    12 posts Member
    edited August 2015
    Argh! Hope ea fixes this soon! It's getting worse!
  • breshvic
    2 posts
    edited August 2015
    Definitely getting worse as the event goes on. This stains an otherwise awesome event. Bummer.
  • Ningyo42
    1465 posts Member
    edited August 2015
    Ningyo42 wrote:
    Osg00d wrote:
    For me the freezing of buildings stopt when i stored them and put them back


    En EA help is so stuck in their way to try and stay friendly, i sometimes think i'm chatting with a bot instead of a real person....
    I've tried this... Now to see what happens when I can tap them. :)
    So now that I can tap the buildings that I've stored and placed back down, they aren't locking up the game for me now! :D I still have another 10 or so to do this for, and I can't store the real estate office, but I can confirm that this works... At least for me.
  • Blinky2530
    45 posts Member
    edited August 2015
    The game started freezing up on me immediately after I placed a single track section on the Tetanus Terminal. I was able to close the game and quickly hit the move button upon restarting. I stored all my track and that seems to have fixed the problem.
  • Bluefox23
    12 posts Member
    edited August 2015
    Only had this problem today. I added a track piece to tetanus terminal yesterday. It was fine yesterday but freezing this morning. Can't do anything. I have noticed for a while that parts of Springfield heights objects had glitches but not experienced this freezing where cant do anything.
  • amazonprimechic
    1260 posts Member
    edited August 2015
    Blinky2530 wrote:
    The game started freezing up on me immediately after I placed a single track section on the Tetanus Terminal. I was able to close the game and quickly hit the move button upon restarting. I stored all my track and that seems to have fixed the problem.

    Same thing happened to me. My game would randomly freeze from anywhere between the splash screen to a couple of minutes into tapping buildings and assigning tasks. I removed that piece of track from the new terminal and the problems stop. I guess I won't be able to run two or more separate trams. :(
  • checkeredman
    79 posts
    edited August 2015
    After my "chat" with EA I immediately disconnected the tracks from my station and the game hasn't frozen since. Granted I can't connect the tracks to the station so my Monorail event kind of sucks (and now I have a second station to boot) but I'll keep playing the event regardless.

    Let me clarify...I can place monorail tracks, just not connect them up to [either] monorail station.

    I've never experienced some of the other freezing issues here like clearing buildings or what not. Sounds like this is maybe more than one glitch that causes the same result.

  • thatdonald845
    1606 posts Member
    edited August 2015
    My game was freezing so frequently that all my force quits made my device freeze. It just wouldn't boot at all. :evil:

    So I went and put it back to Factory Settings and wiped it. Next thing it came back on with everything written in Chinese characters. :evil:

    So I went on youtube and followed instructions on how to change the language. Frame by frame as it was all a bit fast for me. :evil:

    That worked. I got the device running again, installed TSTO and amazingly I could simply tap to play rather than have to go through the tutorial again. :D

    After ten minutes however, my game froze again. :evil: :roll:

    This on top of a rotten summer of nothing but rain here in Scotland. This Happy Tapper is slinking off to the nearest bar.
  • elicab
    4 posts
    edited August 2015
    Since Act 2 started, constant freezing/crashing. Thought it was just me. Hadnt thought of checking the forum.
    Its been totally a pain to play
  • PolishRXdealer
    11 posts Member
    edited August 2015
    Blinky2530 wrote:
    The game started freezing up on me immediately after I placed a single track section on the Tetanus Terminal. I was able to close the game and quickly hit the move button upon restarting. I stored all my track and that seems to have fixed the problem.
    Read this and tried it. Worked for me. The second monorail running completely messed up my game and stopping it completely fixed all my freezing issues.
  • maximbarne126
    3911 posts Member
    edited August 2015
    My game occasionally freezes too! :roll:
  • gypcandrews
    114 posts
    edited August 2015
    Hello folks, mine was as well...and now twice has crashed.....I'm not moving anything waiting until things are fixed. I contacted EA and heard back right away....they gifted me a few donuts...I'm sure they'll have this fixed soon...breathe and calm....please remember..it's a game , and computers and people are fallible....it's not worth loosing your tempers over....the sun will still rise and set
  • chud3
    143 posts Member
    edited August 2015
    i've been having a lot of freezing too, and this has really been the most stable game until now in that regard.
  • d1ngotron
    25 posts
    edited August 2015
    This game sucks now. My game locks on me, I've uninstalled it and tried an Ipad, Android Phone and its still locks. Only device that work was my brothers Samsung Galaxy. Why is this happening? This is making me give up on playing this game. I've never had this issue before
  • orionsbell
    478 posts Member
    edited August 2015
    Moving track directly connected to the stations has helped me in my Springfield, but if I hit a neighbor that has a moving monorail it's a good chance that I still freeze.

    After 2weeks of complaints you'd think EA would do something!
    BTW: My Springfield circa Winter 2014: orionsbell.com/simpsons/Winter2014.png
  • busybee688
    9 posts Member
    edited August 2015
    Mine has been freezing for nearly a week now. I am really behind with the task. I've tried it on different devices and get the same result. :(
  • Jango_Fett327
    104 posts Member
    edited August 2015
    I can't even play anymore, it freezes immediately, I tried on my phone as well, same thing, I'm two days behind now, and very annoyed.
  • [Deleted User]
    0 posts Member
    edited August 2015
    For the past 11 & a half hours I've logged in to a the same frozen screen. My game is officially unplayable.
  • zutroy69
    456 posts Member
    edited August 2015
    I'm sure others have tried this, but we had luck getting my wife's game unfrozen by logging out of origin on her frozen device (2nd gen iPad) and logging back in on my iPhone 4.

    Worth a shot if you have access to a second device. Her game was completely completely frozen and unplayable, but second device let her get in and break track again.
  • tiger10036778
    842 posts
    edited August 2015
    I actually popped here tonight to post a message for my neighbours ap8logising for infrequent visits due to my town freezing all the time but it seems I am not alone. I have disabled the monorail which seems to have improved things slightly but not by much. I can work in my town but any attempt to visit a neighbour now freezes my game :cry: I hope I have some neighbours left after EA fix this! Its sad that the very reason for this event is crashing it!,,,,
This discussion has been closed.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.