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Crashing on friends screen

Replies

  • Neglecterino
    5175 posts Member
    edited September 2015
    ForumNerds wrote:
    wadebear wrote:
    Now it's also happening with my Android game (Samsung Galaxy Tab A 8.0).

    I finally managed to transfer my iPad game to my Android so I could try finishing up there (since it's STILL downloading on my iPad Mini) and I can't get into the neighborhood on that game either.

    If they picked today to work on the servers... What were they thinking? It's Saturday morning. I would guess that more people play on Saturday and Sunday mornings than any other day of the week!

    EA programmer right now:

    X80fN92.gif

    LOL!
  • Snakeyees
    2344 posts Member
    edited September 2015
    I have two accounts my main one which I can't access the friends menu which of course is my paid town with more than $1,200 spent in 3 years. I have a free account and I can access my friends menu and both are Android this makes no sense the only difference between them is one has about 80 friends and the free account has about 5
  • Osg00d
    261 posts
    edited September 2015
    ForumNerds wrote:
    wadebear wrote:
    Now it's also happening with my Android game (Samsung Galaxy Tab A 8.0).

    I finally managed to transfer my iPad game to my Android so I could try finishing up there (since it's STILL downloading on my iPad Mini) and I can't get into the neighborhood on that game either.

    If they picked today to work on the servers... What were they thinking? It's Saturday morning. I would guess that more people play on Saturday and Sunday mornings than any other day of the week!

    EA programmer right now:

    X80fN92.gif

    LOL!

    :mrgreen::mrgreen:
  • johncolombo
    11643 posts Senior Moderator
    edited September 2015
    Crashes me as well
    Volunteer EA Forum Senior Moderator/Hero EA Answers HQ
  • FrankyK47
    266 posts Member
    edited September 2015
    Me, too. Seems to be a common problem. EA has done a bad job with this game this week (level 57 patch bug, IRS bug, freeze bug)...
    Level 939. Daily Tapped Out Player since 2012.
  • defectdefect
    304 posts Member
    edited September 2015
    Me too. Dunno why because a few hours ago it was working fine! Now I gotta visit KL in order to get my track pieces from the railyard because my friends page instantly crashes.
    But we already did it. It took seven hours, but we did it. It's done.
  • Neglecterino
    5175 posts Member
    edited September 2015
    I use to have this as a badge in my signature. It was not an exaggeration! It got better. Hope it gets fixed soon. For now I can get in my RTTF town to assign 1hr jobs and then I logout. Not even trying my other two towns.

    YDM6gMw.jpg
  • Solartron
    138 posts
    edited September 2015
    Same here, regarding crashing. Confirmed on iOS9 with iPad Mini with Retina Display and iPhone 6 Plus. Will attempt later on my old iPhone 5 with iOS 7.
  • michome1
    37 posts Member
    edited September 2015
    This really is annoying. I asked on the appropriate board for some new neighbors yesterday and have 7 I can't accept because of this bug. Now it looks like I'm ignoring them.
  • Neglecterino
    5175 posts Member
    edited September 2015
    michome1 wrote:
    This really is annoying. I asked on the appropriate board for some new neighbors yesterday and have 7 I can't accept because of this bug. Now it looks like I'm ignoring them.

    Don't worry about it too much. People on the forum can see there are issues and will give it time.

  • kaiseame
    21 posts Member
    edited September 2015
    Me too. I'm also getting dumped out on log in about half the time. Hubby's not having any issues right now, go figure. :roll:
  • meredythl
    323 posts Member
    edited September 2015
    Mine is crashing as well. Thankfully I got the majority of my visits in late yesterday.
    Curiosity killed the cat, but for a while I was a suspect.

  • msrednotdead
    42 posts
    edited September 2015
    My game is still acting up sometimes I can get on and go visit a few neighbours before the crash, hen next time I play get kicked off as soon as try to visit, no pattern to it, getting so frustrating
  • niahunt
    341 posts Member
    edited September 2015
    All I can say is what a. Hell of a mess, the fact it has been running for so long now without a fix makes me dread Halloween :cry:
  • ForumNerds
    2455 posts Member
    edited September 2015
    RTTF TOWN: Level 40. Played Monorail event. "Unable to process login" message.

    MAIN TOWN: Level 58. Played Monorail event. "Unable to process login" message.

    SIDE TOWN: Level 37. Did NOT play Monorail event. (Never even started it) Login is fine, play town fine, but when go to friend screen, I get "Unfortunately Tapped Out has stopped" message crash.


    (NOTE: Main Town, this morning, was identical situation as that Side Town is now. I could login and play, but got "Unfortunately Tapped Out has Stopped" at friend screen.)

    Just wondering if we could find a pattern here ... I think it is more likely to be linked to the Monorail event than to level.
  • tyabolical
    111 posts Member
    edited September 2015
    Yup, trying to do neighbor visits today... crashing after I get through maybe two of them. Android.

    I'm trying neighborinos!

    GRRR.
  • babykitty258
    5 posts
    edited September 2015
    hello. i presented this issue within another forum, but maybe someone here might be able to assist me.

    i had 15 fr's waiting for responses yesterday (this morning as well). currently there are no names listed and i know they did not respond all at once and simultaneously reject my request. :D

    not only that, it appears i am unable to add any new fr using the EA acct request form? does anyone know how i can continue adding neighbors since i have not reached my limit.

    I am not sure what i need to do to continue add fr's at the moment. :?

    PS: the frequent crashes are annoying!
  • devilhunt1449
    3792 posts Member
    edited September 2015
    Taking me 3 or 4 tries to get the neighbours screen to load, keep getting unfortunately tapped out has stopped like many of you, get about 20 or 30 neighbours visited then get booted, back to another 3 or 4 attempts at the neighbours screen and on it went till I managed to complete the visit run.
  • Neglecterino
    5175 posts Member
    edited September 2015
    hello. i presented this issue within another forum, but maybe someone here might be able to assist me.

    i had 15 fr's waiting for responses yesterday (this morning as well). currently there are no names listed and i know they did not respond all at once and simultaneously reject my request. XDD

    not only that, it appears i am unable to add any new fr using the EA acct request form? does anyone know how i can continue adding neighbor since i have not reached my limit.

    I am not sure what i need to do to continue add fr's at the moment.

    Hi again! We call these things "threads"; not "forums". No biggie, just letting you know because people will be thinking you meant some other site or another part of this site.

    I responded to you in the other thread.

    Basically, server issues, and best to just wait it out.

    Cheers!
  • XBL-Heretic
    1228 posts Member
    edited September 2015
    Same here, crashing about three seconds after I tap the friends icon. Started around 10:00 ET, still happening as of 14:35 ET.

    This smells like a data corruption problem on EA's servers which is triggering a TSTO app bug on our side. May be something as simple as a buffer overflow in the app. In fact, all of the problems we've had since the buggy release are likely data corruption problems...

    Edit: words
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