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No Multiplier from SH Buildings


I see from walkthroughs and guides that the SH heights buildings should come with fairly generous multipliers, I have all of the buildings and they are leveled up to max however they have not come with a multiplier. I have tried storing and un-storing but nothing changes.

I tried reporting to EA support on live chat but was informed I must post it here for the developers to pick up?

Did/does anyone else have this issue/is there a way to resolve it?

Many Thanks

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