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Bad day to be unable to launch game

Today I'm on the final day for shopkeeper challenge and final day for rail station challenge.
Was looking forward to collecting 25 donuts.
However I cannot get the game to start, as soon as I launch it it simply quits.
No dialogue box just right back to normal screen.
I have tried it on both an iPad and an android device with no luck.
Also tried deleting and reinstalling with the same result
Contacted EA and waited over an hour for a live chat but got nothing.
Finally had them call me and got a generic response that they are working on it.
When I asked about the challenges he didn't have a clue.
Any other suggestions would certainly be appreciated
This discussion has been closed.

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