EA Forums - Banner

"An error occurred processing the log in" - can't get into my game?

Same here but got back in after login. - looked like a temporary disconnect on ea side

Replies

  • issy971
    29 posts Member
    edited January 2016
    Same here but got back in after login. - looked like a temporary disconnect on ea side

    Not so temporary for me, I'm still out :( sometimes when I log in it says my password is incorrect, and others I get the original message. Even though I'm entering the exact same thing. Weird, just hoping it's not hacked or anything.... :cry:
  • Neglecterino
    5175 posts Member
    edited January 2016
    Also got this, but got in on next attempt.
  • 9d51ca2b37f2d94f
    7697 posts Member
    edited January 2016
    I've been having trouble lately, but I was under the impression it was my ISP.

    :roll:
  • Morbitonic
    17 posts
    edited January 2016
    I keep getting booted from game saying it can't connect to server and then when i open the game back up it tells me i have been signed out. I was getting slightly worried.
  • 4junk3000
    6788 posts Member
    edited January 2016
    When this happens, i recommend trying from a different device.

    I've had several experiences where my device simply would not get back into my level, but i used another phone, logged in just fine there, then came back to my own device and everything was cool again.

    Good luck!
    All my designs look unfinished because i can't place as many plants, streetlights, and fences as i would like. PLEASE REMOVE THE LIMIT, EA!
  • issy971
    29 posts Member
    edited January 2016
    Morbitonic wrote:
    I keep getting booted from game saying it can't connect to server and then when i open the game back up it tells me i have been signed out. I was getting slightly worried.

    Glad it's not just me. I just looked at the Origin Server Status and it does say that 'social' aspects are limited so I hope it's down to that and it'll be back up soon.
  • Rosshk
    729 posts Member
    edited January 2016
    happened to me on my last 2 log-ins
  • canadianspring
    410 posts Member
    edited January 2016
    moxxee wrote:
    I've been having trouble lately, but I was under the impression it was my ISP.

    :roll:

    Same here. I was blaming my kids for sucking all my wifi.
  • bluyoshi88810
    1455 posts Member
    edited January 2016
    Same for me. Not only do I do I have to Hard close, the game is also lagging like crazy. It's making it next to impossible to tap bears or visit neighbors :evil:

    EDIT Dang autocorrect
  • FeeJay1111
    235 posts Member
    edited January 2016
    I found myself logged out earlier this evening. I got in straightaway but the game has kicked me out about 10 times since. Really irritating as I'm trying to do my visiting.
  • maximbarne126
    3911 posts Member
    edited January 2016
    I just got in fine. I hope your issue is resolved soon! :?
  • issy971
    29 posts Member
    edited January 2016
    I'm back in! Have been for around 20 minutes. Hope you're all back in and Thankyou for any advice! I really started to panic for a while...I've never noticed how much I 'rely' on this game :lol::lol:
  • wadebear
    4183 posts Member
    edited January 2016
    I have these problems all the time.

    Close your game.

    Pull up the App Manager and swipe the game away.

    Turn off your device.

    Turn off your internet hardware - wireless router, modem, etc.

    Wait 15 to 30 seconds.

    Turn your internet hardware back on.

    Start your device.

    Start the game.

    That usually fixes it.
This discussion has been closed.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.