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Zoom out diminished on Android 6.0.1

jukan00
2308 posts Member
This happened to me on my S6 too :(

Replies

  • jukan00
    2308 posts Member
    edited March 2016
    Everything is scaled down now. For example the moes casino mini game is cropped out to where you miss a good 1/3 of the screen.

    Does anyone at EA know when this is going to be addressed?
  • Hekubis
    1 posts
    edited March 2016
    I actually experience this same issue on my android tablet (Galaxy Tab S2 8.0) vs. phone (Droid Turbo), while I play on both devices, the game runs much better on my tablet (which makes me sacrifice the zoom/cropping). I simply don't understand why one would offer more zoom/better cropping than the other. Both devices are running Lollipop and I'm wondering if there is a fix or setting I am somehow missing.
  • jukan00
    2308 posts Member
    edited April 2016
    Bumping in this in hopes that someone at EA can consult with, um...Google? :lol:
    This cropped aspect ratio is getting old fast.
  • Camismaster
    33 posts Member
    edited April 2016
    My game is having the same issue too, even the Game Tuner app that fixed it before isn't fixing it now. It's become very difficult and frustrating trying to scan my town to make sure I have all characters tapped to finish their jobs.
  • Camismaster
    33 posts Member
    edited April 2016
    Still zoomed way in, very annoying.
  • fishtankba517
    2 posts
    edited April 2016
    I am having the same issue. I tried uninstalling/reinstalling the game, which worked for a while, but now it is back to the zoomed-in thing. It's extremely annoying.
  • jukan00
    2308 posts Member
    edited May 2016
    Issue is still happening. Please address.
  • jukan00
    2308 posts Member
    edited May 2016
    Thank you EA (or someone). Zoom out has been restored to what it was before after Level 60 update.
  • jukan00
    2308 posts Member
    edited May 2016
    For the love of God. The patch you just released to fix the level 939 issue has diminished the zoom again!

    We're right where we were before!!

    Take care of this EA. Clearly it can be fixed because it WAS fixed for the entire afternoon. Then you released this patch and the thousands and thousands of android users are back where we started.
  • YoBartDude
    14 posts Member
    edited May 2016
    I just got the new update today and have the zoomed in issue going on. Really frustrating and annoying. Now seeing other Android users have had the same issue for MONTHS is ridiculous. Especially if it was fixed and then unfixed with this new update that is crashing everyone's game. C'mon EA. Most of us have played for YEARS and want these things fixed yesterday.
  • IckabodSchrek
    5919 posts Member
    edited May 2016
    jukan00 wrote:
    For the love of God. The patch you just released to fix the level 939 issue has diminished the zoom again!

    We're right where we were before!!

    Take care of this EA. Clearly it can be fixed because it WAS fixed for the entire afternoon. Then you released this patch and the thousands and thousands of android users are back where we started.

    I'd be so upset. That's like, "yeah, we can fix, but we don't want to." :roll:
    But...at least you can play, I have the lock out glitch. :evil:
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • jukan00
    2308 posts Member
    edited May 2016
    jukan00 wrote:
    For the love of God. The patch you just released to fix the level 939 issue has diminished the zoom again!

    We're right where we were before!!

    Take care of this EA. Clearly it can be fixed because it WAS fixed for the entire afternoon. Then you released this patch and the thousands and thousands of android users are back where we started.

    I'd be so upset. That's like, "yeah, we can fix, but we don't want to." :roll:
    But...at least you can play, I have the lock out glitch. :evil:

    True. I'm sorry to hear that. Put in perspective it isn't that troubling of an issue. Hope you get in soon!
  • IckabodSchrek
    5919 posts Member
    edited May 2016
    Soooooo...... Did today's latest fix ...fix the unfix?? :mrgreen: kidding aside, I hope so.
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • jukan00
    2308 posts Member
    edited May 2016
    Soooooo...... Did today's latest fix ...fix the unfix?? :mrgreen: kidding aside, I hope so.

    :lol: It didn't. Can you get back in your game?? :D
  • IckabodSchrek
    5919 posts Member
    edited May 2016
    jukan00 wrote:
    Soooooo...... Did today's latest fix ...fix the unfix?? :mrgreen: kidding aside, I hope so.

    :lol: It didn't. Can you get back in your game?? :D

    Sorry to hear :( Maybe you should start a thread on EA' s Me Too Forum and post a link here. That one is monitored by an EA employee. If enough report the problem they're more likely to fix.

    I did get back in my game and everything's ok. Crashed about the same time as LPN...so was kinda worried there for a while.
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • jukan00
    2308 posts Member
    edited May 2016
    Yesterday 5-30-2016, without any in game update or anything at all my zoom was back to normal. Then when I logged back in few hours later it was diminished again.
    I think EA is having a laugh now :lol:
  • jukan00
    2308 posts Member
    edited July 2016
    bumpity bump.

    Where my Android users at?
  • Karreg
    2 posts
    edited July 2016
    I had the same issue. I don't know if it's related to Springfield or Samsung, but it happens only on Samsung devices.
    The trick is to install Samsung tool called Game Tuner. In the settings of the game, reduce the resolution to 75 or 50%. It should be OK after that.
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