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Missing neighbors

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  • Newcastlenia
    796 posts Member
    edited April 2016
    anaquarind wrote:
    This is ridiculous. I've dropped off at least 4 of my neighbours lists today for no apparent reason and I'm getting nowhere with EA about it. Apologies to those of my neighbours that can't see me - I'm still here I promise!

    I appear to be missing a good neighbour too! :(

    Ah no! Am I missing from your list too Adrian? All my neighbours are still showing, I can visit them no bother, but when they try and visit me I'm simply not there. Spoke to EA last night who simply said I should delete my neighbours and try to re-add them. I'll test with someone who is UK based and message them to see if it's worked. Nightmare!
  • theslayer369
    2002 posts Member
    edited April 2016
    Nia I deleted a neighbour (Australia) I was missing from his list, then I went into main origin account on laptop and requested him from there and it worked. So I assume we have to go into the main account and not try to do it from iPad, android or whatever.

    Your name will show up on the friends list there so I will delete you and see if it works again.
  • Newcastlenia
    796 posts Member
    edited April 2016
    Nia I deleted a neighbour (Australia) I was missing from his list, then I went into main origin account on laptop and requested him from there and it worked. So I assume we have to go into the main account and not try to do it from iPad, android or whatever.

    I will delete you and see if it works again.

    Awesome, will get on the laptop to try and do the same! I'm getting the impression its only UK players that are dropping off neighbour lists.....not sure if that's accurate but its a bit odd if its true!
  • NeoSEC28
    39609 posts Member
    edited April 2016
    Just a thought none of these neighbours have been "Hidden" from your lists? I could be wrong but i thought there was an option to "hide" neighbours, and it get them back you had to visit the main EA account and request again :?
    Volunteer EA Senior Moderator
  • Newcastlenia
    796 posts Member
    edited April 2016
    Me and theslayer369 are trying all sorts at the minute. We're both missing from each others lists. We can find each other on the origin platform, and are trying to add each other that way at the minute to see if it works. I've also PM,'d one of my other neighbours to say I've deleted them but re-added them to see if they a)can see my friend request and b) can actually add me!

    Update: so I've pm'd some neighbours that say I'm no longer on their neighbour list, I've deleted them on origin, sent them a friend request, they can see the request and accept it, but even after synching I'm still not showing on their neighbour list again. Back to EA I go!
    Post edited by Unknown User on
  • fastshadow2
    5466 posts Member
    edited April 2016
    theslayer369 is missing from my town, i pm you and friend request to try to fix my end. slayer you tapped my town yesterday though so i may not be missing from your list

    missing 2 others that i dont know who they are
    fast2shadow2 in Crawl to the Finish
  • thatdonald845
    1607 posts Member
    edited April 2016
    I'm missing a few neighbours too. I think only three or four (not sure if I had 99 or 100 neighbours). I would have missed this entirely if it wasn't for this thread.

    Hope something can be done.
  • theslayer369
    2002 posts Member
    edited April 2016
    theslayer369 is missing from my town, i pm you and friend request to try to fix my end. slayer you tapped my town yesterday though so i may not be missing from your list

    missing 2 others that i dont know who they are

    No you are still on my list, I tapped you this morning.
  • theslayer369
    2002 posts Member
    edited April 2016
    NeoSEC28 wrote:
    Just a thought none of these neighbours have been "Hidden" from your lists? I could be wrong but i thought there was an option to "hide" neighbours, and it get them back you had to visit the main EA account and request again :?

    Neo I've only got one person in hiding who comes and goes, so it couldn't be that, but we have to look at all possibilities :D
  • Newcastlenia
    796 posts Member
    edited April 2016
    This has me demented!!! The only saving grace is that it's affected a few of us - i'd think i was going a little crazy if not!
  • cj1063
    14 posts Member
    edited April 2016
    Lost at least one (neuroheart). Have tried adding back and seeing same message 'Failed to send invite. Please retry' for a couple days. Will keep trying.
  • theslayer369
    2002 posts Member
    edited April 2016
    cj1063 wrote:
    Lost at least one (neuroheart). Have tried adding back and seeing same message 'Failed to send invite. Please retry' for a couple days. Will keep trying.

    Yes neurohearts gone from my list too.
  • SerenityLove1983
    212 posts
    edited April 2016
    I too have seem to have lost a few neighbors.... :(
  • wadebear
    4183 posts Member
    edited April 2016
    Update on my situation:

    Today I found 1 neighbor in each of my affected towns who'd stopped playing - one of them 6 weeks ago. I dumped them and was able to add a new neighbor in both games from my waiting lists.

    Yesterday I was getting the "Either you or your neighbor has too many friends" message when I tried to add friends.
  • bella200507
    7 posts Member
    edited April 2016
    Me and theslayer369 are trying all sorts at the minute. We're both missing from each others lists. We can find each other on the origin platform, and are trying to add each other that way at the minute to see if it works. I've also PM,'d one of my other neighbours to say I've deleted them but re-added them to see if they a)can see my friend request and b) can actually add me!

    Update: so I've pm'd some neighbours that say I'm no longer on their neighbour list, I've deleted them on origin, sent them a friend request, they can see the request and accept it, but even after synching I'm still not showing on their neighbour list again. Back to EA I go!

    I saw the invite, accepted, but you are still not there even after synching. I tried to send you an invite but still get the 'failed....try again'. I am playing with an ipad2 if that makes any difference.
  • maggiesmob
    226 posts
    edited April 2016
    I'm missing a few neighbours too. But thought they might have deleted me. I'm still setting friend towns on fire as I don't have the Fire Station yet and I don't know if they think I'm vandalizing. I'm hunting for matchsticks, but it seems that some buildings that can be tagged like Moe's become vandalized if the neighbours already have the Fire Station.
    Good neighbours too :(
  • fastshadow2
    5466 posts Member
    edited April 2016
    fastshadow2 wrote:
    theslayer369 is missing from my town, i pm you and friend request to try to fix my end. slayer you tapped my town yesterday though so i may not be missing from your list

    missing 2 others that i dont know who they are

    Joined: 10/23/2013 04:42:09
    Messages: 1825
    Location: Lancashire UK
    Offline
    fastshadow2 wrote:
    theslayer369 is missing from my town, i pm you and friend request to try to fix my end. slayer you tapped my town yesterday though so i may not be missing from your list

    missing 2 others that i dont know who they are


    [/quote]No you are still on my list, I tapped you this morning.[/quote]


    you are missing from my list, do you need to origin deleate me then friend request me so i can get you back on my list?
    fast2shadow2 in Crawl to the Finish
  • Newcastlenia
    796 posts Member
    edited April 2016
    Just spoke on live chat for the third time with EA, it's not exactly good news. Apparently at the minute missing neighbours isn't a known issue for them. Ive been told my issue will be feback, but basically until a lot more people are affected, and then submit a ticket, things won't change anytime soon. Bad times.
  • anaquarind
    1495 posts Member
    edited April 2016
    Just spoke on live chat for the third time with EA, it's not exactly good news. Apparently at the minute missing neighbours isn't a known issue for them. Ive been told my issue will be feback, but basically until a lot more people are affected, and then submit a ticket, things won't change anytime soon. Bad times.

    Thanks for looking into it... hope to see you back on my list soon (even though I appear to still be on yours)
    I like routine!
  • Newcastlenia
    796 posts Member
    edited April 2016
    anaquarind wrote:
    Just spoke on live chat for the third time with EA, it's not exactly good news. Apparently at the minute missing neighbours isn't a known issue for them. Ive been told my issue will be feback, but basically until a lot more people are affected, and then submit a ticket, things won't change anytime soon. Bad times.

    Thanks for looking into it... hope to see you back on my list soon (even though I appear to still be on yours)

    I'm hoping I'm back on everyone's list asap! Not to worry though, I can still access all my friends towns so I'll be resuming my visits shortly. I just hope that anyone else that has this issue feeds it back to EA so it gets sorted soon.
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