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Missing neighbors

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  • thatdonald845
    1607 posts Member
    edited April 2016
    This started during this event but not when the event started. I know this much because I can remember visiting friends who have now gone missing and setting fire to their towns. Perhaps this is something to do with the mechanics of not being able to put fires out/start fires after the final prize has been won. :?:

    I hope that when this event is over everything goes back to normal. I very much doubt that a patch will be rushed out before then. :roll:

  • suetopia
    4235 posts Member
    edited April 2016
    shawn59736 wrote:
    suetopia wrote:
    4 missing from my list. :(


    Not me I hope????

    At last check you were still there, my friend :D
  • 2montmorency
    117 posts Member
    edited April 2016
    Also missing a few neighbours. My games says I have 95 neighbours, my Origin account says 98.

    What panicked me was when I had NO friends showing in my game earlier this evening. I was logging out and was unnerved to see only 'Other Springfield' listed :shock:. I completed the logout, logged back in and thankfully things looked normal again. Checked on here and saw this thread.

    Have added my 'Me Too' vote to the thread on the support forum linked earlier.

  • bgfujino
    500 posts Member
    edited April 2016
    I have also lost two neighbor's in each of my towns and originally thought I was "un-friended". This is both annoying and reassuring at the same time.
    Neuroheart is one of them - going to Wade's page now....
  • DrumminBeard
    182 posts
    edited April 2016
    I'm missing at least one. I'd thought I may have been unfriended by this person, which was weird because I see her several times a year and we're on good terms. It didn't occur to me that she might simply be 'missing.' When I tried to send her a friend request, I got the 'failed' message.
  • johncolombo
    11654 posts Senior Moderator
    edited April 2016
    bgfujino wrote:
    I have also lost two neighbor's in each of my towns and originally thought I was "un-friended". This is both annoying and reassuring at the same time.
    Neuroheart is one of them - going to Wade's page now....

    when this thread first started I checked and did have Neuroheart, now she is gone for me as well. Although I can see her in my origin client.
    Volunteer EA Forum Senior Moderator/Hero EA Answers HQ
  • johncolombo
    11654 posts Senior Moderator
    edited April 2016
    bgfujino wrote:
    I have also lost two neighbor's in each of my towns and originally thought I was "un-friended". This is both annoying and reassuring at the same time.
    Neuroheart is one of them - going to Wade's page now....

    when this thread first started I checked and did have Neuroheart, now she is gone for me as well. Although I can see her in my origin client.
    Volunteer EA Forum Senior Moderator/Hero EA Answers HQ
  • bgfujino
    500 posts Member
    edited April 2016
    bgfujino wrote:
    I have also lost two neighbor's in each of my towns and originally thought I was "un-friended". This is both annoying and reassuring at the same time.
    Neuroheart is one of them - going to Wade's page now....

    when this thread first started I checked and did have Neuroheart, now she is gone for me as well. Although I can see her in my origin client.
    I just PM'd my missing friends - don't know how to contact one of them however. Added both my names to the EA site. Will see what Neuro says. Very strange!
  • wadebear
    4183 posts Member
    edited April 2016
    when this thread first started I checked and did have Neuroheart, now she is gone for me as well. Although I can see her in my origin client.
    Has anybody with the Origin client tried deleting their neighbors who are missing from the game using the Origin client?

    It's something I've thought of trying but my Origin client isn't working. Which may have something to do with the fact that we're out of bandwidth until tomorrow at midnight. (we're using Token bytes right now - and they're expensive).
  • simp7fan
    4163 posts Member
    edited April 2016
    When I was logged into my second account (which has no neighbors) it showed all my neighbors (including requests) from my primary account. That was weird. So accounts logged into the same device something something dunno.
    Here is my signature. Or maybe it's not.
  • wadebear
    4183 posts Member
    edited April 2016
    simp7fan wrote:
    When I was logged into my second account (which has no neighbors) it showed all my neighbors (including requests) from my primary account. That was weird. So accounts logged into the same device something something dunno.
    Try resetting your internet connection. That sometimes fixes neighbor problems.
  • Newcastlenia
    796 posts Member
    edited April 2016
    wadebear wrote:
    when this thread first started I checked and did have Neuroheart, now she is gone for me as well. Although I can see her in my origin client.
    Has anybody with the Origin client tried deleting their neighbors who are missing from the game using the Origin client?

    It's something I've thought of trying but my Origin client isn't working. Which may have something to do with the fact that we're out of bandwidth until tomorrow at midnight. (we're using Token bytes right now - and they're expensive).

    I have tried this with several neighbours. I have Un-friended then sent a request to those individuals through both origin and in the game. They can see the request, they can add me again, but then when they look for me on their list I'm simply not there. Have tried it the other way round too, where they Un-friended me and re-request me. Again I can add them and visit them no bother, but they still can't see me.
  • theslayer369
    2002 posts Member
    edited April 2016
    wadebear wrote:
    when this thread first started I checked and did have Neuroheart, now she is gone for me as well. Although I can see her in my origin client.
    Has anybody with the Origin client tried deleting their neighbors who are missing from the game using the Origin client?

    It's something I've thought of trying but my Origin client isn't working. Which may have something to do with the fact that we're out of bandwidth until tomorrow at midnight. (we're using Token bytes right now - and they're expensive).

    I have tried this with several neighbours. I have Un-friended then sent a request to those individuals through both origin and in the game. They can see the request, they can add me again, but then when they look for me on their list I'm simply not there. Have tried it the other way round too, where they Un-friended me and re-request me. Again I can add them and visit them no bother, but they still can't see me.

    This is correct, there is nothing that works, it's so frustrating. We've had a message from Zoe at ea on the ea answers, she's passed our info to the tech department so let's see if anything happens.
  • tiger10036778
    842 posts
    edited April 2016
    I had better go and check..... I thought the lack of visitors to my main town was due to my inactivity recently....
  • tiger10036778
    842 posts
    edited April 2016
    Holy Flurking Shmitt!!!! I had 86 neighbours in my main town. As I said, I have not been very active recently so some may have parted company, but I have just counted 72.....and 2 of those are new neighbours from today!!!!!!!!!!! I cannot remember the names of any of them so will just have to continue and hope they read this or at least get to know about this issue!
  • tiger10036778
    842 posts
    edited April 2016
    Theslayer369 has disappeared from both of my towns..... and this id has disappeared from my other towns friend list!!! Go figure...I unfriended myself :lol::lol::lol::lol: Now I have self loathing schizophrenia to add to all my other problems!
  • theslayer369
    2002 posts Member
    edited April 2016
    Theslayer369 has disappeared from both of my towns..... and this id has disappeared from my other towns friend list!!! Go figure...I unfriended myself :lol::lol::lol::lol: Now I have self loathing schizophrenia to add to all my other problems!

    Rick that's hilarious, you can always go to SF's Calmwood for a break...... :twisted:
  • Kozzi59
    1393 posts Member
    edited April 2016
    From EA's Help Forum: "It is now in the great pipelines of QA"
  • IckabodSchrek
    5912 posts Member
    edited April 2016
    Seems this is having a more devastating effect on some. It's one thing for it to be happening during down time, but I sure hope they get if fixed before the next event that requires neighbor visits.
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • theslayer369
    2002 posts Member
    edited April 2016
    Seems this is having a more devastating effect on some. It's one thing for it to be happening during down time, but I sure hope they get if fixed before the next event that requires neighbor visits.

    This :thumbup: I wonder if this glitch will disappear when the firehouse mini game finishes tomorrow?
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