I've got the same issue, just got off the live chat and they said (and I'm paraphrasing here) they are aware of this issue as a few people have reported it, it's been passed to top level support as a priority. So Alls not lost
Sounds like some good news!
You got a great looking town~168sean... Checked out your town, WOW! ~daved
my numbers of everything is all jumbled up. all $, donuts, and due to that they said i modded my game and only way to reset my game is to reset it to 0
Maybe EA will rectify your issue in the upcoming hours, although they can't guarantee anything since you've modded your game.
Out of curiosity: What did you mod?
i didn't mod the game. i leveled up 1 bilion times everytime i tried entering the game and it set off to over 100000 donuts or something. I entered in another phone, logged in, saw the many donuts, got logged out, repeat. I'm level 291 now. WHAT THE * EA
besides i'm not the only one with this issue. so it's not my town
And it's not the number of levels or the amount of donuts, because I only leveled up a couple passed 60, not sure if it even got to 65, and the game crashed and I was stuck in the Bart loop.
EA is aware and a full reset will not be nesisarry. They are working on a fix as we speak.
This is official from EA.
John
That's good news. We should all accept that mistakes happen sometimes. But whoever told LPN his town would have to be reset to zero needs to be given a disciplinary.
My choice for all my Tapped Out news and troll-free friendly chat is the EA officially approved Tapped Out UK
my numbers of everything is all jumbled up. all $, donuts, and due to that they said i modded my game and only way to reset my game is to reset it to 0
Maybe EA will rectify your issue in the upcoming hours, although they can't guarantee anything since you've modded your game.
Out of curiosity: What did you mod?
i didn't mod the game. i leveled up 1 bilion times everytime i tried entering the game and it set off to over 100000 donuts or something. I entered in another phone, logged in, saw the many donuts, got logged out, repeat. I'm level 291 now. WHAT THE * EA
besides i'm not the only one with this issue. so it's not my town
Hope they figure out how to bring back your progress so your town remains unharmed.
It's unfortunate you and others have to deal with this issue.
EA is aware and a full reset will not be nesisarry. They are working on a fix as we speak.
This is official from EA.
John
John, thank you for this update!
In the meantime I found a report on the EA Support forum and added my 'Me Too' vote to highlight the issue. For anyone else similarly affected, here's a link to the thread where you can upvote the bug if you want:
EA is aware and a full reset will not be nesisarry. They are working on a fix as we speak.
This is official from EA.
John
For those who are affected by this then a 24hr roll-back (or less if they can do it) would seem a fair solution. They should also apologise for accusing people of cheating.
EA is aware and a full reset will not be nesisarry. They are working on a fix as we speak.
This is official from EA.
John
For those who are affected by this then a 24hr roll-back (or less if they can do it) would seem a fair solution. They should also apologise for accusing people of cheating.
A 24 hour roll-back would likely have it's own problems because that takes us back to Act 2. What a pickle! And why is it I miss out on other donut glitches except this one and the one where we randomly lost donuts when SH was introduced
Replies
Sounds like some good news!
This is official from EA.
John
Good to hear and not surprising at all. No reason whatsoever to roll back to level 0.
Thanks John - good to know
I leveled up a few times and went to 636
Does this mean it's safe to start trying for the massive level-up?
That's good news. We should all accept that mistakes happen sometimes. But whoever told LPN his town would have to be reset to zero needs to be given a disciplinary.
Thank you so much!!
Hope they figure out how to bring back your progress so your town remains unharmed.
It's unfortunate you and others have to deal with this issue.
John, thank you for this update!
In the meantime I found a report on the EA Support forum and added my 'Me Too' vote to highlight the issue. For anyone else similarly affected, here's a link to the thread where you can upvote the bug if you want:
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Having-problems-with-this-game/m-p/5350723#U5350723
For those who are affected by this then a 24hr roll-back (or less if they can do it) would seem a fair solution. They should also apologise for accusing people of cheating.
A 24 hour roll-back would likely have it's own problems because that takes us back to Act 2. What a pickle! And why is it I miss out on other donut glitches except this one and the one where we randomly lost donuts when SH was introduced
so did john mod his own post??? :shock:
Wondered the same thing! Maybe he got banned by EA.
<waves to John>
I get the feeling I'm completely missing something here... :? :?:
I can still see it