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EA says gil deal will be permanent

Gnomes Infinitus. Soon towns will be filled with gnomes rather than grass or dirt.

Replies

  • LPNintendoITA
    11657 posts Member
    edited May 2016
    said 7 days to me. and i'm lvl 60+.
    and people that didn't purchase it had it disappear
    cpxOFZq.png
    My Youtube and Twitch / WikiSimpons Current Event Page and Discord
  • stinkbugger
    1983 posts Member
    edited May 2016
    While they may be correct this time, "chat tech support said.." and "EA says..." are not the same thing.
  • justabar69
    75 posts Member
    edited May 2016
    said 7 days to me. and i'm lvl 60+.
    and people that didn't purchase it had it disappear
    cpxOFZq.png

    I saw the same thing. then I didn't.

    maybe they're going to change it because of the bug or may be tech sup was ****-ing.

    but I can hope
  • anaquarind
    1494 posts Member
    edited May 2016
    Yeah, I put very little stock in what EA customer support says. From what I've seen here on the boards, and my personal dealings with them, they seem to have very little idea what is going on with the current game, let alone the future of it.
    Always looking to add active forum members! But please PM me first.
  • Johnny2bd
    680 posts Member
    edited May 2016
    The wiki listed the Gil deal as early access to give everyone (no matter their level) a chance at the deal before it becomes a leveled purchase.
  • hrw8358
    16 posts
    edited May 2016
    justabar69 wrote:
    Went online chat tech support, and they gave this response when I asked where's Gil?

    The Gil promotion is permanently available to players who are level 60+ and have completed “Card Handy Pt. 8.” A player who purchases the promotion during the early access period will not see the promotion re-appear once they hit level 60.



    So hopefully that's the ticket

    I'm level 104 and have completed card handy pt 8 but still cannot buy Duff Gardens.
  • justabar69
    75 posts Member
    edited May 2016
    hrw8358 wrote:
    justabar69 wrote:
    Went online chat tech support, and they gave this response when I asked where's Gil?

    The Gil promotion is permanently available to players who are level 60+ and have completed “Card Handy Pt. 8.” A player who purchases the promotion during the early access period will not see the promotion re-appear once they hit level 60.



    So hopefully that's the ticket

    I'm level 104 and have completed card handy pt 8 but still cannot buy Duff Gardens.

    well that sucks. who'd ever thunk tech sup would get something wrong.... :P
    oh well, i'm sure it'll turn up one way or another, sooner or later, if enough people complain
  • DJ-Alchemist
    200 posts Member
    edited May 2016
    I hope it does return. I need those gnomes in my life!
  • geekbyknight
    655 posts Member
    edited May 2016
    I'm currently level 64 and I haven't been able to see it since it first appeared.
  • S0Refined
    84 posts Member
    edited May 2016
    justabar69 wrote:
    Went online chat tech support, and they gave this response when I asked where's Gil?

    The Gil promotion is permanently available to players who are level 60+ and have completed “Card Handy Pt. 8.” A player who purchases the promotion during the early access period will not see the promotion re-appear once they hit level 60.



    So hopefully that's the ticket


    The "early access period" as I understand it, is that when new (premium) items are introduced, usually with a level required to "unlock," that level requirement is waived during the early access period (usually a couple of weeks) so players at lower levels can purchase new premium content. (Clearly, EA intends to negate this in the future, thus the move away from levels unlocking content.)

    The Gil promotion being available permanently does NOT mean that it's just going to be in the store forever for everyone. It just means that it will normally be a Level 60 unlock with 7 days of availability once a player reaches level 60 (or possibly once they finish the level 60 questline, if the references to Card Handy Pt. 8 mean anything.) We are in the Duff Gardens early access period right now, which is why people who have not reached level 60 can purchase.

    So. Probably SOL on this, which is a bummer because I definitely would like those creepy gnomes.
  • 4junk3000
    6033 posts Member
    edited May 2016
    The Gil Deal appears to be still available for 2 more days. If you really want it, i recommend contacting EA and telling them. Maybe they will le you buy it.

    WvlgmuD.jpg
    All my designs look unfinished because i can't place as many plants, streetlights, and fences as i would like. PLEASE REMOVE THE LIMIT, EA!
  • nissa762
    1950 posts Member
    edited May 2016
    I'm one of the players who didn't get the glitch. I dismissed it and end up purchasing through the menu as shown above later on in the day. Wasn't started on the candy questline either.

    As others say - try to get another rep. Don't think what you've been told is accurate.
  • IckabodSchrek
    5912 posts Member
    edited May 2016
    Last time I checked the Me Too Forum about 275 people had reported this problem...I can't believe they don't have a fix yet...it is premium. I agree with Nissa, if it were me, I would keep contacting them.

    Update: Got a call back and was told "...update within the next 7 days." Last time I was told that it was less than 15 minutes...so patience, it is a premium so IMO, pretty dumb not to fix.

    Really people, I bump this thread for a reason
    Post edited by Unknown User on
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • IckabodSchrek
    5912 posts Member
    edited May 2016
    Bump
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • ArmpitAttack
    2353 posts Member
    edited May 2016
    yeah.......... the part about it being permanently available sounds wrong at this point, considering how it hasn't reappeared in the store even though all the leveling madness is done. I've reached the resting point in the game when you'd think any permanent DuffGarden offering would have popped back into availability.

    Maybe the offer was coded to appear on only one side of the level-up madness, instead of reappearing for both Under 60 & Over 60 towns. Or perhaps the early-access sale was coded like that ^ and the 5 day sale must first come to an end before the the permanent offer shows up in the store? (To avoid double purchasing snafu's???)
  • Annathewicked
    4722 posts Member
    edited May 2016
    All I know is it's still missing and time is running out to make my purchase..................... :evil:
    After many attempts with a whole lot of different stories told to me by the EA reps - I again have serious Doubts they have any clue what they are talking about.
    And - when these things become permanent - haven't they also gone up in price in the past? Completely Unfair move.
    PM me- I DO need Good Neighboreenos currently
  • thatdonald845
    1606 posts Member
    edited May 2016
    This is the only permanent Limited Time Gil Deal I have ever encountered. Usually Limited Time is just that. I got the deal but it was not on offer for the full extent of the Limited Time advertised. It vanished after an hour.

    A permanent offer should be just that. I too have complained and will continue to do so.
  • LPNintendoITA
    11657 posts Member
    edited May 2016
    what ea means is it can be triggered anytime but once gil is tapped you've 7days to buy it. but due to this stupid glitch it disappears
    My Youtube and Twitch / WikiSimpons Current Event Page and Discord
  • johncolombo
    11579 posts Senior Moderator
    edited May 2016
    what ea means is it can be triggered anytime but once gil is tapped you've 7days to buy it. but due to this stupid glitch it disappears

    I was really hoping it would be back by today. What's left one day to buy it? I lost track.
    I'm hopeful that EA will release it again quickly, this is just me being an optimist, I do not know
    this to be true. But it would be fair.
    Volunteer EA Forum Senior Moderator/Hero EA Answers HQ
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