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CANT LOGIN TO ORIGINS TO PLAY ONLINE

everytime i try to login on nfs most wanted it come up with an error message saying
"you have previously connected to autolog wit a different account. please sign in to that account to connect. if that account was used in error please contact customer service."

i can aslo no longer get into my old psn account customer service say they cant delete my account so i can start again. has anyone else had this problem please help.

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