Harsh Willy I understand that Beach hideaway XP multiplier was removed/changed after installing Treehouse of Horror. We received an update from studio and they has decided to revert this change.
Harsh The Beach Hideaway bonus will go back to what it was before the THOH update with a patch scheduled to go out today.
This is good news if true
It's also a complete rip-off- so people who complained early get their $$ refunded and the bonus back - Thats Hardly fair..... I hate EA for just these types of things
Totally true Anna, completely agree but at least they are trying to get this right. Cant really begrudge a fellow tapper for getting some donuts back.
Biggest issue for me is the dangerous precedent they have set yesterday trying to take away our premium purchase % and just pushing it through. Lost a lot of trust with EA over this
Signed, EA you are a disgrace. I want 1200 donuts because that is what it will cost to get back the bonus in het bikes that you have swindled me out of.
Harsh Willy I understand that Beach hideaway XP multiplier was removed/changed after installing Treehouse of Horror. We received an update from studio and they has decided to revert this change.
Harsh The Beach Hideaway bonus will go back to what it was before the THOH update with a patch scheduled to go out today.
This is good news if true
It's also a complete rip-off- so people who complained early get their $$ refunded and the bonus back - Thats Hardly fair..... I hate EA for just these types of things
Totally true Anna, completely agree but at least they are trying to get this right. Cant really begrudge a fellow tapper for getting some donuts back.
Biggest issue for me is the dangerous precedent they have set yesterday trying to take away our premium purchase % and just pushing it through. Lost a lot of trust with EA over this
Yeah, I know.... It just shows more poor handling of the issue....
It's a HUGE trust issue.... between that and the 10mil hike for bonuts.... they started My Favorite event of the year by Smashing my Trust in them.... it will take a bit to get it back for me.....
Harsh Willy I understand that Beach hideaway XP multiplier was removed/changed after installing Treehouse of Horror. We received an update from studio and they has decided to revert this change.
Harsh The Beach Hideaway bonus will go back to what it was before the THOH update with a patch scheduled to go out today.
This is good news if true
It's also a complete rip-off- so people who complained early get their $$ refunded and the bonus back - Thats Hardly fair..... I hate EA for just these types of things
well without these people we would get nothing maybe back, i dont care if they did get something even more out, as long i get these % back
Signed. Personally, I think the only fair response that EA could make here would be to give us back our bonus, and just increase the donut price of the Hideaway for future buyers. Really, really bad form to abruptly change the rules for everyone, right in the middle of the game like this, when the result adversely affects different players to different degrees. It’s kinda like playing a game of Uno with no house rules invoked, and suddenly deciding mid-hand to invoke the the “draw until you can play” house rule because your opponent doesn’t have any reds in his hand and that’s what’s face up right now.
Well I just got off the phone with EA, I was Given 40 doughnuts back as a Sorry we did this, He sent up a message to a Supervisor and it came back that it was a Mistake on the studios Part And the beach hideaways were only intended to give 5% for 40 doughnuts and no more.
I had no interest in them as items and bought all five purely for the bonus. Despite all of the SH currency spent (wasted) on upgrading them I'd still love to get rid of them and get my donuts back.
My current Email response lets me know He has NO CLUE what I am talking about - and did not even read my email correctly as to the issue--
I do apologize to know that your missing 40 donuts on your account(not what I said). No worries, we will have this one check. But before that I will asked a few question first.
May I know when did this issues happened, and have you receive any error message?
And just to check, what item did you receive when the Halloween updated?
Ditto. Bought solely because of the high bonus. Intentional or not, you can't make changes retroactive! If bonus is now a fifth of what it was, EA should refund 80% of my purchase price of 200 donuts (i.e. 160 donuts).
Signed. I purchased all 5. It very much reminds me of the IslandGate episode when you could spend 120 donuts on three islands - which I and many others did - and then three or four days later they were given away for free. This is a long time before earning donuts became so easy. The upside is that I was playing premium on three games, and helping someone else for the fourth and all bought islands. Because of my shock and irritation I am now only playing one and have so much more time to pursue other things in my life....
Replies
Totally true Anna, completely agree but at least they are trying to get this right. Cant really begrudge a fellow tapper for getting some donuts back.
Biggest issue for me is the dangerous precedent they have set yesterday trying to take away our premium purchase % and just pushing it through. Lost a lot of trust with EA over this
Yeah, I know.... It just shows more poor handling of the issue....
It's a HUGE trust issue.... between that and the 10mil hike for bonuts.... they started My Favorite event of the year by Smashing my Trust in them.... it will take a bit to get it back for me.....
well without these people we would get nothing maybe back, i dont care if they did get something even more out, as long i get these % back
I bought three on the understanding I'd get 20% bonus for each.
Just.... not cool.
I do apologize to know that your missing 40 donuts on your account(not what I said). No worries, we will have this one check. But before that I will asked a few question first.
May I know when did this issues happened, and have you receive any error message?
And just to check, what item did you receive when the Halloween updated?
Sigh.....
I bought all five and was only offered 40 donuts. This is not acceptable.
i want my 200 dounts back !!!
Gamertag Pittyplatsch6